Juanita Ocampo
Juanita Ocampo at Honolulu GMC Cadillac
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Juanita Ocampo

Administration

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.4
14 Reviews
4.4

14 Reviews

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14 Reviews of Juanita Ocampo

January 31, 2025

Dealership Rating
Employee Rating

THEY DON'T CARE ABOUT ME AND MY LIFE BECAUSE THEY DON'T WON'T TO HELP ME WITH MONTH PAYMENT FOR MY CAR AND MY FATHER AND HIS FATHER LOVE GMC CADILLAC AND MOR I WON'T MY ESCALATE BACK. More

by DAVID.TATAIPU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 31, 2025

Honolulu GMC Cadillac responded

David, Over the last 6 months we have attempted to accommodate you with payment options for your outstanding service bill. Your vehicle is ready for pick up. Please visit the dealership to pay your balance and pick up your vehicle. Honolulu Cadillac

November 22, 2024

Dealership Rating
Employee Rating

i’m very pleased with the services and the professionalism of the personnel that worked there however I am awaiting another appointment for parts to come in so I can have the repairs completed More

by Dr J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr.

Nov 25, 2024

Honolulu GMC Cadillac responded

We're glad to hear you're pleased with our service at Honolulu Buick GMC Cadillac! We appreciate your patience as we await the parts for your repairs. Please feel free to reach out if you have any questions in the meantime.

November 05, 2024

Dealership Rating
Employee Rating

The issue with my car has not been resolved despite $1,100.. Please schedule me for additional analysis. More

by RALPHFOULGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huang

Nov 06, 2024

Honolulu GMC Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 17, 2024

Dealership Rating
Employee Rating

Awesome service department. Took care of my vehicles needs when I needed it most. Took longer than expected but they got it done. More

by KKC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu GMC Cadillac! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 18, 2024

Dealership Rating
Employee Rating

Honolulu GMC Cadillac service department is the BEST. My experience has always been great. I appreciate the hard work that Micah, Liana, and Luis do, as well as everyone else that works there. Thank you More

by Christina Siamani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Honolulu GMC Cadillac responded

Thank you so much, Christina, for your excellent review! We are so glad that Micah and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 27, 2024

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Employee Rating

Honolulu Buick GMC Cadillac,🔧 is always there for Their customers Needs to help and assist you Any way they can,which is Priceless!!! PERIOD!🙏🏾 More

by Donald Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2024

Honolulu GMC Cadillac responded

Thank you, Donald, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Jun 28, 2024

Honolulu GMC Cadillac responded

Donald, thank you for highlighting the dedication of our team at Honolulu Buick GMC Cadillac! We're always here to assist in any way we can. See you again soon!

May 02, 2024

Dealership Rating
Employee Rating

Svc was fast, appreciated the customer svc. recommendation was provided and contacted after completion. Awesome Job! More

by IEROMEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 01, 2023

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Employee Rating

I had an excellent service experience with my oil change appointment. Great service personnel at the check in counter. More

by WILLIAM.L.BUTLER.CIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2023

Honolulu GMC Cadillac responded

Thank you, William, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 11, 2023

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Employee Rating

Excellent on communication between salesman Colin and customer Ramos .Explain all information about vehicle how it work More

by BHOYING51
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas , Colin Viloria

Jan 12, 2023

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 17, 2022

Dealership Rating
Employee Rating

Dante and Justen were great to work with. These professionals did right by us in a market that favors the sellers. We were treat fairly and with respect. More

by RR33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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