Juan Villegas

Super nice to you while you’re shopping for a car, but the second the paperwork is signed they will give you the run-around for as long as possible so any issues fall outside of the 3 month warranty and y the second the paperwork is signed they will give you the run-around for as long as possible so any issues fall outside of the 3 month warranty and you pay out of pocket. A $350 was broken when i bought the car and it has taken over a month of phone calls, requesting service appointments, and finally showing up in person to be told the part has even been ordered when i made the dealer (salesman Deven and manager Juan) aware the day after purchasing the car what i had found to be broken upon driving it home. Juan tried to be helpful and fix it himself but he clearly did not know what he was doing and the problem has only gotten worse. More

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Everyone was very pleasant to deal with. I would definitely recommend the Fette dealership. Dennis was very caring and helpful with my purchase. Thank you, Dennis. I would definitely recommend the Fette dealership. Dennis was very caring and helpful with my purchase. Thank you, Dennis. More

by EHARTMAN2041 Verified Customer Verified Customer

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My third lease with Fette Infiniti. It was a smooth process from start to finish, and I love my new car! It was a smooth process from start to finish, and I love my new car! More

by mnboz Verified Customer Verified Customer

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They were both so helpful and made the process very fast and simple which I appreciated and simple which I appreciated More

by matias.m Verified Customer Verified Customer

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Very professional and were knowledgeable of the vehicle and all paperwork and issues concerning the vehicle! and all paperwork and issues concerning the vehicle! More

by JOSEPH.R.GALLO Verified Customer Verified Customer

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Great dealer and great people to deal with. got the car i wanted and payment i wanted, very happy got the car i wanted and payment i wanted, very happy More

by JPRAVIA Verified Customer Verified Customer

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Fette is the best. They truly take care of their customers, especially the ones who have been loyal over the years. I cannot thank Derrick, Dan and Juan enough for all They truly take care of their customers, especially the ones who have been loyal over the years. I cannot thank Derrick, Dan and Juan enough for all they did to help me in my situation. I am a lifelong Fette customer because of them. More

by lor10enz Verified Customer Verified Customer

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I wanted to share my recent experience with Fette Infinity, located at 1137 US-46, Clifton, NJ 07013, as it has been quite frustrating and concerning. I initially delivered my car for repairs, expec Infinity, located at 1137 US-46, Clifton, NJ 07013, as it has been quite frustrating and concerning. I initially delivered my car for repairs, expecting it would take approximately two weeks, but it has now been over a month, and my car is still not ready. I have faced numerous issues with communication; they did not inform me that they would be transferring my car to a different facility for repairs. I discovered this through the GPS tracking device installed in my car. Every day, I have been given promises that my car would be ready the next day, but those promises have not been fulfilled. Last week, I received a call stating my car would be ready on Tuesday, January 21, 2025, but as of today (Wednesday), I still do not have my car. I strongly urge anyone considering Fette Infinity for car repairs to think carefully before proceeding. My experience has been far from satisfactory, and I would not want others to go through the same struggles I have faced. I will not be returning to this location for any sales or service engagements! Thank you for taking the time to read this. New updates to my review: Today, (1/22/2025) I attempted to contact Service Manager but was informed that he was busy. I called every 30 minutes, sent him a text, and even left a voice message, yet I have not received any response. In my efforts to get assistance, I also contacted customer service to see if I could speak with General Manager Juan Villegas or General Sales Manager Dan Fette, but was met with the same response regarding their availability. Could anyone please advise me on how I might be able to get the information I need regarding my vehicle? Any assistance you could provide would be greatly appreciated. Thank you Alec More

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I was very pleased by my experience with this dealership. Everyone was professional and very attentive. This was my first experience with this kind of service. I am completely happy with my experience. Everyone was professional and very attentive. This was my first experience with this kind of service. I am completely happy with my experience. More

by aherrera2955 Verified Customer Verified Customer

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Fette Infiniti gave my husband and I the most caring, professional salesman Derrick. We left feeling secure in our purchase, and the finance team put together a package that we were extremely happy with professional salesman Derrick. We left feeling secure in our purchase, and the finance team put together a package that we were extremely happy with as well! Thank you so much Fette Infiniti for a phenomenal day! More

by atoorinabraun71 Verified Customer Verified Customer

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