Juan Serrano
Juan Serrano at The New Babylon Honda
Refer Me

Juan Serrano

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

Contact Me
4.8
27 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

27 Reviews

Write a Review

27 Reviews of Juan Serrano

September 18, 2024

Dealership Rating
Employee Rating

They do a great job very dependable and they go out of the way to help and please the customer More

by Vincent
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Gonzalez

September 17, 2024

Dealership Rating
Employee Rating

I’ve been going to this same service center for years with my different vehicles- they know me and give me the best care and explanation on the service I need for my car. More

by Purplwitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 15, 2024

Dealership Rating
Employee Rating

Professional, courteous. Easy to schedule appointments and services performed in a timely manner. Addressed my concerns More

by fnieves3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 07, 2024

Dealership Rating
Employee Rating

When I make an appointment and Juan tells me about an hour; don’t go THREE HOURS ON ME.!! More

by Mcerar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Frank

September 02, 2024

Dealership Rating
Employee Rating

Excellent service, friendly staff, very clean, overall great customer service experience and definitely will be looking forward to getting back. More

by Daiana Ferreira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 02, 2024

Dealership Rating
Employee Rating

Juan was friendly and professional. The technician was able to evaluate the problem and ease my mind about the situation. I was very pleased with the service. More

by DCHASTAINE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2024

Dealership Rating
Employee Rating

Always a great experience and Juan takes care of me and my family every time. Thank you More

by bodyguard511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 31, 2024

Dealership Rating
Employee Rating

The service advisors are knowledgeable, professional and very helpful . The cashiers are efficient and reliable. More

by jasey87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Gonzalez

August 30, 2024

Dealership Rating
Employee Rating

It was a long wait but it was ok because I felt the throughly check over my car. More

by emax90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2024

Dealership Rating
Employee Rating

Other than an emissions error on car 2 days after buying it, our experience was good. More

by elewis318
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1

Dealership Inventory (192 Vehicles)

used 2020 Honda Accord car, priced at $19,977
2020 Honda Accord
used
Wh exterior
Automatic
Front-wheel Drive
used 2022 Honda CR-V car, priced at $27,977
2022 Honda CR-V
used
Sl exterior
Automatic
All-wheel Drive
used 2023 Honda CR-V car, priced at $31,977
2023 Honda CR-V
used
Gy exterior
Automatic
All-wheel Drive
used 2021 Honda Civic car, priced at $17,977
2021 Honda Civic
used
Rallye Red exterior
Automatic
Front-wheel Drive
used 2022 Honda Civic car, priced at $19,977
2022 Honda Civic
used
Taffeta White exterior
Automatic
Front-wheel Drive
used 2021 Honda CR-V car, priced at $24,977
2021 Honda CR-V
used
N/A exterior
Automatic
All-wheel Drive