Juan Serrano
Juan Serrano at The New Babylon Honda
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Juan Serrano

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

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4.8
25 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

25 Reviews

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25 Reviews of Juan Serrano

September 15, 2024

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Employee Rating

Professional, courteous. Easy to schedule appointments and services performed in a timely manner. Addressed my concerns More

by fnieves3
Service Price Transparency
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Recommend Dealer
Yes

September 07, 2024

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When I make an appointment and Juan tells me about an hour; don’t go THREE HOURS ON ME.!! More

by Mcerar
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Frank

September 02, 2024

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Excellent service, friendly staff, very clean, overall great customer service experience and definitely will be looking forward to getting back. More

by Daiana Ferreira
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Recommend Dealer
Yes

September 02, 2024

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Employee Rating

Juan was friendly and professional. The technician was able to evaluate the problem and ease my mind about the situation. I was very pleased with the service. More

by DCHASTAINE
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Service Communication
Recommend Dealer
Yes

September 01, 2024

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Always a great experience and Juan takes care of me and my family every time. Thank you More

by bodyguard511
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Recommend Dealer
Yes

August 31, 2024

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The service advisors are knowledgeable, professional and very helpful . The cashiers are efficient and reliable. More

by jasey87
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa Gonzalez

August 30, 2024

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It was a long wait but it was ok because I felt the throughly check over my car. More

by emax90
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Recommend Dealer
Yes

August 28, 2024

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Other than an emissions error on car 2 days after buying it, our experience was good. More

by elewis318
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Recommend Dealer
Yes

August 19, 2024

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Easy time, walked in and out in 15 minutes: car is above what they even talked about, love it More

by edwardobrien610
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Falco, Vanessa Gonzalez, Melanie Betancur , Hassan El-Nawasani, Frank

August 06, 2024

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Employee Rating

Juan has always helped me with whatever issues I have So far Honda has always done the right things by me More

by fb2953
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Recommend Dealer
Yes
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