Dealership Experience
6 yrs, 5 mos
Industry Experience
18 yrs, 5 mos
Languages Spoken
English
Spanish
26 Reviews
Write a Review26 Reviews of Juan Polanco
February 17, 2022
From the start of the appointment it was just unprofessional and childish. I was treated to long waits for bacis information, car not on site ready to be seen, no test drive given, and the staff unprofessional and childish. I was treated to long waits for bacis information, car not on site ready to be seen, no test drive given, and the staff was very argumentative. I wouldn't waste my time here, no matter what deals are there go somewhere else and be treated like a person instead of a plaything. More
Other Employees Tagged: Jose Rodriguez, Engels Vicente, MR BAH, Benjamin Sanchez, Pamela Matos, Stan Sher
October 08, 2019
Stay away from JUAN AND LORENZO tag team SCAM! Scam, scam, scam scam, scam, scam, Scam, Scam, Scam, Scam, Scam, Scam. Juan and Lorenzo lie to you the minute you come through the doors. $1995+$2995+ Scam, scam, scam scam, scam, scam, Scam, Scam, Scam, Scam, Scam, Scam. Juan and Lorenzo lie to you the minute you come through the doors. $1995+$2995+$995 they add in the front of the shop. Then they send you to the back office so the next stick up kid can continue on you by adding "FINANCIAL FEES" of almost an additional $4000. So now your paying about $9000 more than The advertised price. I bought it on a Saturday and returned it Sunday morning, and that chump Jaun who acted cool when he was selling me couldn't even look me in my face when I came back. Please STAY AWAY, it's for people with BAD credit who have no other choice. They will get you approved for a very high cost!!! More
Other Employees Tagged: Ms. Lorenzo
September 21, 2019
scammers i m from illinois and i called about purchasing 2016 mercedes gle350 it was advertised $24k on cars.com so when i told them give me total they said li i m from illinois and i called about purchasing 2016 mercedes gle350 it was advertised $24k on cars.com so when i told them give me total they said like 32k i was like what , called other dealer close to them same story advertised 24k out of door $31.164 forget dealer name but its on boston rd in new york what a scammers , so now when i look car if New York came across i want to throw up , didnt realize how big scamm is going on there , so who is reading this stay away from small dealers like nyc motors , go to dealership where you will be covered if something wrong with car once you buy from this scammers and sign you done , you are been warned be carefull scammers scammers scammers al this good revjews are false trust me More
Other Employees Tagged: Jose Rodriguez, Engels Vicente, MR BAH, Benjamin Sanchez, Pamela Matos , Sammey Ahmad
May 20, 2019
False advertising with low price they wont give you,run away I went to this dealer to buy a car. Had the money to buy it outright. When I got there they immediately jacked up the price by $4,000 and made up stor I went to this dealer to buy a car. Had the money to buy it outright. When I got there they immediately jacked up the price by $4,000 and made up stories about why they had to do that. Everyone should know that these used car salesmen make money by financing, not really selling cars. BUT if you are advertising a car for $X,000 then you should sell it for close to that ADVERTISED price, not 60 % more ! (Those of you not good at math, that means you multiply the price they are falsely advertising by 1.6 ) Don't walk away from this place RUN AWAY. Liars and cheats. They rely on you being ignorant of facts and believing their BS. One of these losers couldn't even explain what fee he was trying to charge me. Needless to say I ran away from this bogus place. Felt bad for those buyers who stayed and were about to get ripped off. These great reviews must be written by employees. Reviews should always mention if you bought the advertised price or close to it, how much you ended up paying over this fake advertised price. You know its a fake review when they only mention what a great service they had and how nice people are. No details. More
Other Employees Tagged: Jose Rodriguez, Benjamin Sanchez
May 13, 2019
awesome service Juan was great from start to finish and made my purchase process really easy and smooth. I truly recommend coming to buy from Juan you wont be disappo Juan was great from start to finish and made my purchase process really easy and smooth. I truly recommend coming to buy from Juan you wont be disappointed. Big thumbs up. More
March 29, 2019
I truly recommend them. I was very impress when i got to the dealer Juan n Jose n 2 other guys that work there help me alot I got a good deal on my car I also got a lower rat I was very impress when i got to the dealer Juan n Jose n 2 other guys that work there help me alot I got a good deal on my car I also got a lower rate on my car, I'am very happy with their services They even bought my car home, 2 hours away, Who does that? nobody, I truly recommend them. Number one in my book, thank u so much .....They really work with u. Sinserly Rita M. More
Other Employees Tagged: Jose Rodriguez , All the staff were very helpful.
November 28, 2018
Juan is the best My experience at NYC Motor Cars was really good one. I got there and was greeted by Juan right away. He asked me if there was anything he could help m My experience at NYC Motor Cars was really good one. I got there and was greeted by Juan right away. He asked me if there was anything he could help me with. I already had a car in mind, he showed me the car i came looking for and he also showed me a few other options so that i could see what else was on the lot. We spoke numbers and at no time did he make me feel pressured or uncomfortable. I few hours later i left with my brand new 2017 Nissan Altima and i couldnt be happier. Thank you to Juan and everyone at NYC Motors who helped me with this purchase! More
November 15, 2018
Great job mr Juan Polanco Well for me Mr Juan did is thing for me he went above and Beyond just to get me in the car I wanted. This car I got for my wife in which I add explai Well for me Mr Juan did is thing for me he went above and Beyond just to get me in the car I wanted. This car I got for my wife in which I add explain to me him about. So all and all great job mr Mr Juan More
November 07, 2018
Great buy He worked very hard to help us get what we can afford. Juan was so polite and friendly . I recommend to go to him he really knows his work He worked very hard to help us get what we can afford. Juan was so polite and friendly . I recommend to go to him he really knows his work More
November 04, 2018
Really good dealership you’ll drive same day This really a good dealership Mr Polanco really helped me so much in getting the car of my dream and plus side I was only there for an hour and 30 min This really a good dealership Mr Polanco really helped me so much in getting the car of my dream and plus side I was only there for an hour and 30 minutes and drive of the lot with the car More
Other Employees Tagged: Jose Rodriguez