Juan Pena Duarte

Juan was very helpful, kind, and professional. Pleasant experience and didn't feel pressured. Relaxed environment and decent variety of cars and inventory. Pleasant experience and didn't feel pressured. Relaxed environment and decent variety of cars and inventory. More

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They only nice to you in the beginning when you want to purchase a car, and then ‘boom’ they are not nice and rude afterwards. I purchased their car on May 10th and then returned it within 7 day’s policy purchase a car, and then ‘boom’ they are not nice and rude afterwards. I purchased their car on May 10th and then returned it within 7 day’s policy (May 16th), the guy that was there was so rude and didn’t even smile. I asked again anything else I need to do? He said no. After 2 months now, I just found out that they never sent the paperwork to the bank that accepted the lease under my name. That answered the reason why the bank called me like a debt collector! What a really bad company!! Update: I have been calling ECHO PARK for the past 2 weeks to get this solved, but every time I called they said they created "ticket" but today I found out that no ticket was created for this issue. More

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I love the Centennial Echo Park location. This is the third (maybe fourth) car I've bought here. There is a reason I come back. Prices are great, cars are clean/well maintained, and the pr This is the third (maybe fourth) car I've bought here. There is a reason I come back. Prices are great, cars are clean/well maintained, and the process is quick. Last, but certainly not least, every salesperson I've worked with is knowledgeable, proficient, and courteous. Keep up the great work! More

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