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Juan Maldonado
Juan Maldonado at Klamath Falls Toyota

Juan Maldonado

General Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
32 Reviews
4.7

32 Reviews

Write a Review

32 Reviews of Juan Maldonado

December 21, 2024

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Fast, professional service with a fantastic waiting room with drinks and free fruit while you wait. Coffee was surprisingly good! More

by garrardmike69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Kevin Bicknell, Albert McLing

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December 18, 2024

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Employee Rating

Got no help with the problems the vehicle came with. . Like was the vehicle even inspected before they sold it to me? More

by DrosIntentions
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 19, 2024

Klamath Falls Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 10, 2024

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Wow the best dealership I've been too they made everything so simple got me in a vehicle I've been wanting for so long it's beyond a blessing to have a company follow through and find me a way to g More

by DrosIntentions
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Kevin Bicknell, Albert McLing , Levi

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Dec 10, 2024

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

December 03, 2024

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Employee Rating

Very clean …. Super nice people , service writer was amazing , would recommend this dealer to friends and family More

by dz636on1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert McLing , Donnie Hodge

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Dec 03, 2024

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 22, 2024

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Employee Rating

Levi is a fantastic, low key, and low pressure sales person. I highly recommend him. More

by ROBERTLASKODI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer

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Nov 24, 2024

Klamath Falls Toyota responded

Robert, It's fantastic to hear that Levi provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Klamath Falls Toyota! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 22, 2024

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Best Dealership in Klamath Falls. Always friendly and willing to help. Will not go anywhere else to service my car or even to buy a new car. More

by liza.safford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lana Lee, Kevin Bicknell , Joe Funk

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Nov 24, 2024

Klamath Falls Toyota responded

Thank you, Liza, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 11, 2024

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Employee Rating

They were amazing I found the vehicle on there website I was able to get the paperwork and financing done before i got to dealership it was the easiest purchase I ever made. And I am extremely happy thank y More

by ANDERSONSHERI73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Kevin Bicknell, Albert McLing

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Nov 12, 2024

Klamath Falls Toyota responded

Sheri, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

October 22, 2024

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Employee Rating

Amazing service such nice people, comfortable waiting room was in and out in the matter of 30 minutes. Such nice customer service from the people there everybody was so kind and willing to help More

by Christinmosier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 20, 2024

Dealership Rating
Employee Rating

F a ir saleman was great but got bull bar that you bib not have and your toyota did not have have and yiu wanted 480 dollars to put it on what a r I p off. More

by Butchd4585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Kevin Bicknell, Albert McLing

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Oct 22, 2024

Klamath Falls Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Klamath Falls Toyota are glad to have you as a customer. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

October 18, 2024

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Employee Rating

Very friendly and helpful getting my problem solved and I will be back again if necessary. More

by BOBSUEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell, Albert McLing

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Oct 18, 2024

Klamath Falls Toyota responded

Bob, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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