Juan Mahoney
Juan Mahoney at Bill Ray Nissan
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Juan Mahoney

Express Service Advisor

Bill Ray Nissan

2724 US-17
Longwood, FL 32750

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4.8
152 Reviews
4.8

152 Reviews

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152 Reviews of Juan Mahoney

March 01, 2025

Dealership Rating
Employee Rating

Juan in service was great! Work performed properly and in timely fashion. Very highly recommended! More

by hiltonjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 25, 2025

Dealership Rating
Employee Rating

It was great that the battery replacement was covered under a warranty, NOT SO GREAT IT TOOK 6 HOURS while I was waiting to swap the battery!!! Do better! More

by TASTAUD
Service Price Transparency
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Recommend Dealer
Yes
Feb 25, 2025

Bill Ray Nissan responded

We would like the opportunity to address your concerns. Please reach out to us directly at (407) 831-1318 when you have a chance. Thank you, and we look forward to hearing from you. Thank you Kimberly Ellis Owner Loyalty Manager 407-831-1318- ext.237

February 23, 2025

Dealership Rating
Employee Rating

Best dealership in Florida. Their service department is top notch. Great Customer service. I’ll be back for service. More

by TALKIZAN
Service Price Transparency
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Recommend Dealer
Yes
Feb 24, 2025

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 26, 2024

Dealership Rating
Employee Rating

Uriah is very responsive and attention to detail. I was glad that he didn't pressure or ask a ton of questions. More

by SHAGMAIER521
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Johnson, Uriah Frisby

Nov 27, 2024

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 21, 2024

Dealership Rating
Employee Rating

Juan is always pleasant and professional. They go above and beyond to accommodate my schedule and answer questions. More

by DEBLEGRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 17, 2024

Dealership Rating
Employee Rating

Juan M. was excellent in getting my appointment & car serviced quickly. He effectively communicated everything. More

by CHRISTINA.MCCLAIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 17, 2024

Dealership Rating
Employee Rating

Juan is always personable & helpful. He was accommodating to my schedule when I was in a hurry. More

by DEBLEGRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 15, 2024

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Employee Rating

Juan had great customer service and help fixed my issue. He was very responsive and made my experience great. More

by Dehitney
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Bill Ray Nissan responded

We appreciate your positive review about your recent experience with us!

November 11, 2024

Dealership Rating
Employee Rating

The customer service I received over the phone with the service advisor made me uncomfortable and angry. I do not plan on coming back to this dealership ever again for any car repairs. More

by MERCEDES_BONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JD McClean, Robert Simmons

November 09, 2024

Dealership Rating
Employee Rating

I was welcomed with friendly worker Everything was explained to me in professional manner. My problem was resolved fast and I got out very satisfied. I will continue to come to you. More

by DADONDANIEL
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 12, 2024

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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