Juan Jr Torres
Juan Jr Torres at Ford of Kendall
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Juan Jr Torres

SERVICE MANAGER

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.6
9 Reviews
4.6

9 Reviews

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9 Reviews of Juan Jr Torres

December 03, 2024

Dealership Rating
Employee Rating

Scam me out of a purchase of a Shebly 2023 F150 truck came incorrect with chrome reels. They lied about the truck details package and the warranty. Criminal. Juan from the service department threatened t More

by nathan.giunta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

November 16, 2024

Dealership Rating
Employee Rating

The Best Ford Dealership Juan Torres is an asset to this dealership Very professional, honest, fair and very human to the customers More

by INCSTI1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Granda, Felix Ortega , Amelia

Nov 19, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2024

Dealership Rating
Employee Rating

Great Service Department! Ralph Mendoza in Service has taken care of me for almost 20 years. Just this past week, Ralph and Juan helped me with getting my Mustang serviced. I More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafael Mendoza

Nov 18, 2024

Ford of Kendall responded

Hi Mike, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 26, 2024

Dealership Rating
Employee Rating

My service advisor Rob provided me with a 5 star service, thank you very much. More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Paul Schickman

Nov 01, 2024

Ford of Kendall responded

Hello Miguel, our Staff works hard to go the extra-mile for our valued guests! We hope to be of service to you again! Take care!

October 22, 2024

Dealership Rating
Employee Rating

I came without an appointment and was taken care of immediately. Amazing service and with very little wait. More

by ALEX@ALEXHREALTOR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 08, 2024

Dealership Rating
Employee Rating

I found the service manager to be polite and efficient. Rides from and to the dealership were provided. More

by wendschuh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexander James Larrea

Sep 10, 2024

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 27, 2024

Dealership Rating
Employee Rating

Juan Torres and my service advisor (Alex) were excellent. Keeping me informed on the status of my repairs and asking for my approval when another item needed repairs. Overall a great experience! More

by rgarcia26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexander James Larrea

Aug 31, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 13, 2024

Dealership Rating
Employee Rating

The best service ever, people there are very helpful. Managers and service are great. Juan and Daniel are just the best. More

by valdesr007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alejandro Menegatti Gomez

Aug 16, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Ford of Kendall, LLC for all your vehicle needs! Take care!

June 16, 2024

Dealership Rating
Employee Rating

Ford of Kendall had excellent service, especially with the help of Service Advisor Daniel M. And service manager Juan More

by valdesr007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alejandro Menegatti Gomez

Jun 18, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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