Juan Flores | Page 17

Rick (Olly) is the best ! That is a diamond for your dealership ! This is my 4th purchase at ferman . The last three were in my ex husbands name . I liked Olly so much he got That is a diamond for your dealership ! This is my 4th purchase at ferman . The last three were in my ex husbands name . I liked Olly so much he got another sake from my best friend a week later ! Great job ! More

by pasoprints Verified Customer Verified Customer

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Very pleasant experience. Everyone was friendly and knowledgeable. No pushy or rude employees. A great car buying experience in whole. Everyone was friendly and knowledgeable. No pushy or rude employees. A great car buying experience in whole. More

by caldwell.vernice24 Verified Customer Verified Customer

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It was a good experience really was dedicated to sell a car even tho I wasn’t approved they made to sell the car at very high rate car even tho I wasn’t approved they made to sell the car at very high rate More

by clos774 Verified Customer Verified Customer

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I felt that they were up front. I was looking for economical and reliable. Obviously, not looking for the sale of the day for them. Regardless, I felt they were respectful with I was looking for economical and reliable. Obviously, not looking for the sale of the day for them. Regardless, I felt they were respectful with no pressure, all while feeling like a valued customer. Markel was very informative and finance wasn’t at all pushy. More

by rollyvolly2 Verified Customer Verified Customer

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Tuve algunos contratiempos ajenos a la voluntad de su vendedor y otro en la forma de entendimiento vendedor y otro en la forma de entendimiento More

by jonnie.ferrer1985 Verified Customer Verified Customer

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I had a great experience with Settie showing us around the dealership till we found the truck of my choosing and everyone who helped up to my purchase where friendly and professional loved the dealership the dealership till we found the truck of my choosing and everyone who helped up to my purchase where friendly and professional loved the dealership More

by coronado737 Verified Customer Verified Customer

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5 stars for the sales consultant, 1 star for the dealer. Manny Echevarria was an excellent sales consultant and made the process very relaxing and is truly a 5 star sales consultant. With that said it's Manny Echevarria was an excellent sales consultant and made the process very relaxing and is truly a 5 star sales consultant. With that said it's extremely annoying how things fell apart with the truck we got. We were seen by Juan Flores for the final sale and papers of the truck. We made it clear to Mr. Flores that we were pre approved from our bank and upon doing the paperwork my husband asked Mr. Flores about our pre approval if we had to wait for a decision or we pickup the truck the next day after he gets back with our bank for the pre approval and Juan Flores tells us no no no you take the vehicle home tonight we don't need to ask because it says here you are pre approved. To our delight we thought we had our new truck and drove it off that night. Three days later we get a call from our bank that the truck we sent the purchase order in was not going to meet their specifications because it was a year older than they liked and a few too many miles more than they liked and told us that we could find another vehicle or ask for the dealer to finance it and we would have to call the dealer back. They also said on the pre approval letter the finance manager should of seen where it said the information about this. I as a consumer didn't see this information myself but Juan Flores is the Finance Manager and should of known better, you would think. So 3 days later here we are, called and left a message to the dealer and no call back! This is now 6 days later and no call back from Ferman Chevrolet Tampa at the time of this review I am writing. They have to come get their truck as I live far away from Tampa. Juan Flores completely screwed up telling us to take the truck and that the deal was done. He is a Finance Manager??? They are required to check this stuff out we had thought. So now we got this truck and if they were more transparent on their part maybe we wouldn't of been driving this truck and liked it and days later realizing it's not going to be ours. We sadly now are in limbo, even a legal ramification from this. We are out money and time, it feels really bad to be told one thing and think everything was fine and then to find out we didn't have the deal done later on because they failed to check the qualifications for the pre approval. More

by Melanie R. Verified Customer Verified Customer

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Danny miliano was extremely curtios and did all he could to accommodate me I don't know who colon is. to accommodate me I don't know who colon is. More

by vhrp Verified Customer Verified Customer

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Cody was very professional and honest something you don’t find at many dealerships these days find at many dealerships these days More

by Merk 22 Verified Customer Verified Customer

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Family and I have been getting our vehicles here for the past 15 years I will not go anywhere else. past 15 years I will not go anywhere else. More

by Mercortez Verified Customer Verified Customer

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