Juan De Los Santos
Assistant Service Manager
Gettel Stadium Toyota
5088 N Dale Mabry Hwy
Tampa, FL 33614
7 Reviews
Write a Review7 Reviews of Juan De Los Santos
July 08, 2024
Four years ago I purchased a battery with a "lifetime warranty". That battery now needs to be replaced. After 4 phone calls, being told my battery with the lifetime warranty (it actually says lifetime wa warranty". That battery now needs to be replaced. After 4 phone calls, being told my battery with the lifetime warranty (it actually says lifetime warranty on the battery) may not be able to be replaced with no charge because they can't tell if it a 5 year warranty or a 7 year warranty which doesn't make sense since the battery is about 4 years old, and it's supposed to be a LIFETIME WARRANTY. I was also told I would need to bring the vehicle to them to replace the battery instead of just bringing in old battery. So, I'm now supposed to have the vehicle towed to replace a battery which may/may not be covered under the lifetime warranty. No thank you, Stadium Toyota. More
Other Employees Tagged: Suann Carrington, Daniel Choe, Michael Hare, Carlos Luna, Tony Roche, Robert Caribe, Efrain Abreu, Mike Alba, Sam Alem
May 31, 2024
Excelent as always. My service advisor William (Bill) Sutton always kind. Letting me know every issue with my car and why I should do it. Quick lube and good quality My service advisor William (Bill) Sutton always kind. Letting me know every issue with my car and why I should do it. Quick lube and good quality More
Other Employees Tagged: Bill Sutton
May 28, 2024
I pulled up to get my oil change was met by very friendly people and the service was good and quick. I also needed a window repair and they had somebody on site to help me with that as well. people and the service was good and quick. I also needed a window repair and they had somebody on site to help me with that as well. More
Other Employees Tagged: Elyvn Rodriguez, Suann Carrington, Daniel Choe, Michael Hare, Carlos Luna, Robert Caribe, Efrain Abreu, Mike Alba, Sam Alem
April 27, 2024
Muy buen servicio, exelente trabajo, muy rapido, el servicio y eficiente, agradezco su buen trabajo servicio y eficiente, agradezco su buen trabajo More
Other Employees Tagged: Suann Carrington, Daniel Choe, Michael Hare, Carlos Luna, Francisco Velez, Robert Caribe, Efrain Abreu, Mike Alba, Sam Alem
April 22, 2024
Everything was handled with true professionalism, courtesy and total respect for the customer. I couldn't be more satisfied. courtesy and total respect for the customer. I couldn't be more satisfied. More
Other Employees Tagged: Suann Carrington, Daniel Choe, Michael Hare, Carlos Luna, Tony Roche, Robert Caribe, Efrain Abreu, Mike Alba, Sam Alem
March 10, 2024
The car advisor at my appointment was very nice and the service was timely and well done as far as I can tell. My only complaint is that I can only get a one-way ride. I had asked for a ride to internation service was timely and well done as far as I can tell. My only complaint is that I can only get a one-way ride. I had asked for a ride to international mall which is maybe 2 miles away and would want someone to pick me up and bring me back and I was told that that wasn't available. More
Other Employees Tagged: Juan De Los Santos