Juan Castellanos
Juan Castellanos at Rivard Buick GMC
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Juan Castellanos

Sales Consultant

Rivard Buick GMC

9740 E Adamo Dr
Tampa, FL 33619

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4.7
60 Reviews

He has been with Rivard since 2020 and in the automotive industry since 2014, including experience as a finance manager and handling loans for a major bank. In his spare time he enjoys spending time with family and playing sports. Married to the best wife and has four gorgeous daughters.

Dealership Experience

4 yrs, 4 mos

Industry Experience

10 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.7

60 Reviews

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60 Reviews of Juan Castellanos

June 11, 2024

Dealership Rating
Employee Rating

Juan Castellanos was very thorough, helpful and respectful, helping us with our transaction. We are extremely satisfied with our auto choice and with Mr. Castellanos' professionalism. More

by juerdavid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2024

Rivard Buick GMC responded

Thank you for recognizing Juan's hard work and dedication to providing excellent service. I am delighted to hear that you had a great experience with us and are satisfied with your vehicle choice. Please don't hesitate to reach out if you need anything in the future. I look forward to assisting you again at Rivard Buick GMC! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

June 03, 2024

Dealership Rating
Employee Rating

I chose Rivard GMC based on price compared to other dealerships and availability. Rivard GMC was tough to communicate with. More

by andrewlanford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2024

Rivard Buick GMC responded

Thank you for sharing your feedback, Andrew. We appreciate you choosing Rivard Buick GMC based on pricing and availability. We're disappointed to hear about your communication challenges. Your experience is important to us, and we'd like to ensure we address any concerns. Please feel free to reach out to me directly so we can work towards a positive resolution. Thank you. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 26, 2024

Dealership Rating
Employee Rating

Juan was very accommodating and assisted us with great patience.He gave us his full attention even have us tracking to where the vehicle is, waiting for the arrival at the dealership. More

by MCspiegel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Rivard Buick GMC responded

Thank you for sharing your positive experience with Rivard Buick GMC. We're thrilled to hear that you found Juan to be accommodating and patient throughout the process. We appreciate your kind words and hope you enjoy your new vehicle. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for choosing Rivard Buick GMC. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 06, 2024

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Employee Rating

Please update the areas marked in red before submitting. Your review needs to be at least 15 words long. Please rate at least one employee or enter a name in the text field. More

by ejohnson24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2024

Rivard Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 04, 2024

Dealership Rating
Employee Rating

Best dealership I’ve been to in the 10 years I’ve been buying cars. Hiram Otero is the reason. He made the entire experience seem less. His customer service and knowledge of cars is unmatched. I can tell More

by santoniowalls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2024

Rivard Buick GMC responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of sales excellence. It’s quite an accomplishment to hear that Hiram provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

April 10, 2024

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Employee Rating

Price was outstanding. I was pushed out very fast upon delivery. I do believe it was my sales person day off. Zero follow on the delivery. More

by truhan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 12, 2024

Rivard Buick GMC responded

I would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

April 04, 2024

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Employee Rating

We have purchased other vehicles from James Riverad in the past. Always pleasant to do business with More

by RPJDT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Rivard Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

April 03, 2024

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Employee Rating

The employees were super nice Salesman did everything he said he would do Everything happened very quick And the prices were good More

by bsecor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Rivard Buick GMC responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and I hope that you will visit us again soon! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 17, 2024

Dealership Rating
Employee Rating

Customer service is not that great. I never met my salesman and then I requested a AWD and was not taken seriously. Now, I see my exact car as a AWD for a lower price. I am not happy! More

by mrsdixon0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steven Royall, Eric Judd, David Hurley , Jeremy Stroot

Feb 20, 2024

Rivard Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and I want to learn more about what took place. Please contact me at your convenience. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 16, 2024

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Employee Rating

So pleased to have Juan as my rep again. Efficient, pleasant!, knowledgeable, caring, knows his business. More

by PAHRN2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 20, 2024

Rivard Buick GMC responded

I appreciate the kind words. I look forward to seeing you again in the future! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

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