Juan Carlos Morales

I’m so happy for my new car! Thank you Tony for helping in this process, but you made it wonderful! Thank you Tony for helping in this process, but you made it wonderful! More

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JC Morales took the time to talk me “off the roof” when I was unhappy with my finance experience. He listened to what I wanted and explained everything in full detail. He did not make me or my dad feel lik was unhappy with my finance experience. He listened to what I wanted and explained everything in full detail. He did not make me or my dad feel like we were dummies. More

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Working with Tony was a pleasure - he made the process entertaining and painless, and he's absolutely our go-to guy for our next Subaru. He's the kind of salesperson you're glad to do business with, espec entertaining and painless, and he's absolutely our go-to guy for our next Subaru. He's the kind of salesperson you're glad to do business with, especially during the car buying process. He was extremely knowledgeable about the product, and gave us a test drive to remember. However, I do wish he still had the extraordinary mustache he's sporting in his profile pic here, and still waiting for my delivery of lamb chops. Shout out to JC in finance for getting us out in record time. See you again soon Tony! More

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The dealership is very well kept, and the staff is all very willing to assist with any questions you have right when you walk through the door. very willing to assist with any questions you have right when you walk through the door. More

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Love this dealership. Have purchased several cars from here. Horrible experience today with Tony D'Argenzio. Refused to help and did nothing to attempt to help. Even when asked to just be connected with s here. Horrible experience today with Tony D'Argenzio. Refused to help and did nothing to attempt to help. Even when asked to just be connected with someone else my request was ignored and he walked away from me. Ridiculously unprofessional. JC on the other hand, immediately dropped everything and made sure I was helped and taken care of. He is the reason I will continue to shop at this Subaru dealer. More

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I had the best experience ever buying my Subaru. The entire process was easy! Sales agent Tony D.’ walked me through the entire bprocess. Loan agent JCJuan Carlos was super fast and explain Ed everythin entire process was easy! Sales agent Tony D.’ walked me through the entire bprocess. Loan agent JCJuan Carlos was super fast and explain Ed everything in easy to understand terms , with the help of state of art document presentation . I was all signed and ready to drive in no time . Tony and the venture friendly bream should be commended. I’ll not only recommend this dealership, but I’ll always buy my cars at Pines Subaru/Lexus. Thank you! More

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Thanks tony, great experience to make business with you and try your best to make me own a wonderfull and safe car for my family. and try your best to make me own a wonderfull and safe car for my family. More

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Thanks to Julio Campos, Sales Team Member, and Juan Carlos Morales, Finance Team Manager, I am LOVING my 2019 4Runner! Igor Aranovskly would greatly benefit from additional training in customer relatio Carlos Morales, Finance Team Manager, I am LOVING my 2019 4Runner! Igor Aranovskly would greatly benefit from additional training in customer relations. As a Sales Manager, he was not at all interested in supporting his Sales Team Member in making a sale to a very Interested buyer. Rather than personally reach out to General Manager Duane Massa, to inquire if he would honor the quoted sales price listed on the Internet, he turned us away despite traveling an hour and a half to Pembroke Pines. Thanks to Julio for going above and beyond and making that call himself. The sale moved forward without additional fees added to compensate for honoring the reduced sale price listed on the Internet. Thanks to Julio, Juan Carlos, and Audwin Lovinsjy, also from the Sale Management Team, for staying late to finalize the sale, despite the internet fails! Subaru of Pembroke Pines delivers…THAT you can count on! More

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Saturday, May 1, 2021 I had to take this drive.My name Saturday, May 1, 2021 I had to take this drive. My name is Jacquelyn H. I recently (8 weeks ago) purchased a new 2020 Subaru WRX (60 miles on odomete Saturday, May 1, 2021 I had to take this drive. My name is Jacquelyn H. I recently (8 weeks ago) purchased a new 2020 Subaru WRX (60 miles on odometer), in Fort Myers FL at Subaru dealership- I was completely satisfied with the vehicle. Then I returned to the Fort Myers Subaru dealership and test drove a 2021 Subaru WRX STI, I was floored. I wanted Metallic Grey and ended up finding one at Pembroke Pines Subaru in Broward. I was hesitant regarding this, also I knew whether I drove to Pembroke Pines Subaru to test drive the STI there and left without buying it, at the end of the day I was still happy regardless. They shot me an offer at 25k, which I was not happy about- BUT THEN IT HAPPNED. My sales personal was Julio Campos, he was kind and patient with me (I love my turbocharged, flawless paint, immaculate interiors) in short- I am picky and difficult. He worked with me and was super pleasant even though he was multitasking between me (as a client/buyer) and other potential clients/buyers. Both Julio Campos and the finance Manger approached me, finance Manger introduced himself and looked at my car, in person and took the time to actually talk with me. Mind you- the finance manager has other things at the top of his list and for him to just come outside and meet me, talk about my trade in and shoot the xxxx was great, actually over the top. 10 minutes later- another offer. I accepted. The numbers were great, the staff that I worked with was great. I would recommend this and will be returning as they have far more in stock (as in Subaru STI's) than any dealership from Tampa - South FL. I have been to Tampa on three separate occasions for test drives and possible buys and nothing flicked my Bic. In the end I traded my 2020 Subaru WRX (odometer at 3,300) for a 2021 Subaru WRX STI (odometer 4) with a xxxx ton more horsepower at a terrific price. The 2021 STI I ended up purchasing was listed 3k less than other dealerships south of Tampa. I am 100% pleased with my experience and just taking 2 hours drive over was great. Responsible, commitment, outgoing, trusted and driven are just a few characteristics to describe Julio, the finance manager, and also the gentleman who finalized all my paper work- he was super down to earth and real about our conversation. Pardon me, but there was absolutely no xxxxxxxx here. Thank you for being so kind and patient. Regards, Jacquelyn H., EFDA, OSA Oral Surgical Assistant More

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I always get great service whenever I go here. My wife also goes here for service and is treated really well. Steve and Jaime are the best! also goes here for service and is treated really well. Steve and Jaime are the best! More

by barbie.k.ram Verified Customer Verified Customer

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