Juan C Cil
Juan C Cil at Brickell Mazda

Juan C Cil

Service Advisor

Brickell Mazda

618 SW 8th St
Miami, FL 33130

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4.9
118 Reviews

Dealership Experience

3 yrs, 9 mos

Specialties & Trainings

Certified Mazda Service Advisor

4.9

118 Reviews

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118 Reviews of Juan C Cil

June 24, 2025

Dealership Rating
Employee Rating

Horrible service. Bait and switch dealership. I would go elsewhere. Not customer friendly. Didn’t even mention the deficiencies after the service. More

by Brickell king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Victor Leiva

Jun 24, 2025

Brickell Mazda responded

We’re very sorry to hear about your recent experience. This is not the level of service we strive to provide, and we sincerely apologize for any inconvenience caused. Your feedback is very important to us, and we take your concerns seriously. If you're willing, we would appreciate the opportunity to speak with you directly and work toward a resolution. Please contact us at your earliest convenience so we can better understand what happened and how we can make it right.

June 24, 2025

Dealership Rating
Employee Rating

Horrible service. Bait and switch dealership. I would go elsewhere. Not customer friendly. Didn’t even mention the deficiencies after the service. More

by Brickell king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Victor Leiva

June 16, 2025

Dealership Rating
Employee Rating

Great service as usual! Excellent communication, awesome customer service and efficient pick ip and delivery! More

by STEFI2210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 15, 2025

Dealership Rating
Employee Rating

Sales force answered all my questions. Dealership gave me a selection of cars to test drive. I’m happy with my choice and finance terms. there follow for service is on track. More

by MARTI4EDU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2025

Dealership Rating
Employee Rating

Brickell Mazda is the best! Great service, and very friendly people! Very professional and knowledgeable! More

by Shahin Yazdani
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 17, 2025

Dealership Rating
Employee Rating

Friendly and prompt service. Went for a recall and the car was given a thorough inspection I was offered a ride home which I did not expect Good experience More

by gailathomedesign
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 03, 2025

Dealership Rating
Employee Rating

Thanks Jorge Amores for your friendship through all this years and the great service you provided 🙏🏾 More

by WILFIDOGOMEZ71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Amores

May 02, 2025

Dealership Rating
Employee Rating

Juan Carlos Cil is very professional and helpful He took very good care of my car service . Very professional More

by CECILIA.REYNA12
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 24, 2025

Dealership Rating
Employee Rating

Thank you for taking good care of my car! I am new to Masada but Juan was very good at explaining many things to me. More

by DONNA_BERDINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 03, 2025

Dealership Rating
Employee Rating

Efficient and staff was helpful! I would only suggest to add a car wash option More

by maryrf75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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