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Juan Buentello
Juan Buentello at Access Ford of Corpus Christi
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Juan Buentello

Service Advisor

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.5
767 Reviews

Dealership Experience

25 yrs, 11 mos

Industry Experience

25 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.5

767 Reviews

Write a Review

767 Reviews of Juan Buentello

November 21, 2024

Dealership Rating
Employee Rating

Firestone said battery are very good I have warranty I puzzled they said sound like rip off me More

by MEGAN.HUNT62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

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Nov 22, 2024

Access Ford of Corpus Christi responded

Megan, thank you for sharing your feedback. I’m sorry to hear that you’re feeling puzzled about the battery situation. We strive to provide the best service and value for our customers, and I’d like to understand more about your experience to ensure we can address any concerns you may have. Please feel free to reach out to me directly at adamrodriguez@lithia.com so we can discuss this further. Thank you, Adam Rodriguez Service Manager adamrodriguez@lithia.com

November 20, 2024

Dealership Rating
Employee Rating

Adrian Rodriguez did an awesome job keeping me I for on what was going on and of anything else needed to be fixed on my truck. Everything was handled in a very timely manner. Thanks for everything More

by MARIN.RONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Ayala , Adrian Rodriguez 5 Stars

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Nov 21, 2024

Access Ford of Corpus Christi responded

Marin, we're delighted to hear that Adrian provided you with excellent service at Access Ford of Corpus Christi. Thank you for sharing your experience and trusting us with your truck!

November 17, 2024

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Employee Rating

Great Customer Service Service Advisor Kept Well Informed Job well done Appreciate getting out vehicles done More

by BGZLZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Access Ford of Corpus Christi responded

Thank you for the positive feedback! We're delighted to hear that our team at Access Ford of Corpus Christi provided great customer service and kept you well informed. We appreciate your support and look forward to serving you again in the future!

November 16, 2024

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Employee Rating

They were great to deal with always kept us notified on how and what they a Were doing. Great experience More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Access Ford of Corpus Christi responded

Brad, we're delighted to hear that you had a great experience with us at Access Ford of Corpus Christi! Keeping our customers informed is important to us. Thank you for sharing your feedback!

November 16, 2024

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Employee Rating

Thank u for explaining and list what I need I am so appreciated and myself patience wonder can I buy part and someone fixed I know very expensive labor that's crazy this is tracie More

by MEGAN.HUNT62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

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Nov 18, 2024

Access Ford of Corpus Christi responded

Thank you for your feedback! We're glad to hear that our team at Access Ford of Corpus Christi was able to assist you. If you have any questions about parts or services, feel free to reach out anytime!

November 15, 2024

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Employee Rating

Great service. Quality workmanship, quick to help you. Reassurance your vehicle is running great. Happy!! More

by ACVAL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

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Nov 18, 2024

Access Ford of Corpus Christi responded

We're delighted to hear that you had a positive experience with our team at Access Ford of Corpus Christi! Your satisfaction and reassurance about your vehicle's performance mean the world to us. Thank you for choosing us, and we look forward to serving you again in the future!

November 12, 2024

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Employee Rating

On a scale from 1 to 10. , I give them a ten. The staff is courteous.. More

by MINRAM.56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

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Nov 13, 2024

Access Ford of Corpus Christi responded

Thanks for the positive review! We are happy to hear that your service visit was a 10 out of 10. We hope to see you again soon!

November 12, 2024

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Employee Rating

It was quick, easy, and painless. Better then a dental visit. Faster then expected. Fifteen words. More

by Bleh...
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

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Nov 13, 2024

Access Ford of Corpus Christi responded

Thanks for the positive review! We are happy to hear that your service visit was quick and easy and prompt. We hope to see you again soon!

November 11, 2024

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Employee Rating

Our company spent well over 15k$ dollars at this place on a truck and we are still having issues with it! It’s always something else and never what it came in for More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 13, 2024

Access Ford of Corpus Christi responded

Martin, I'm sorry to hear about the ongoing issues with your truck. We strive for quality service and it's disappointing that we've fallen short in this instance. Please reach out so we can address these concerns directly and find a resolution together. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

November 06, 2024

Dealership Rating
Employee Rating

Always provide great service and Shaun was very helpful and professional. He went as far as explaining all the services they provide, he even quoted me to replace windshield. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

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Nov 07, 2024

Access Ford of Corpus Christi responded

We're delighted to hear that Shaun provided you with such helpful and professional service at Access Ford of Corpus Christi. We appreciate your feedback and look forward to assisting you again in the future!

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