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Juan Alvarez
Juan Alvarez at Porsche North Houston
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Juan Alvarez

Professional Porsche Service Advisor

Porsche North Houston

13911 North Freeway
Houston, TX 77090

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4.9
59 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

7 yrs, 6 mos

4.9

59 Reviews

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59 Reviews of Juan Alvarez

January 05, 2025

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Employee Rating

Chris goes above and beyond to help me to get my car serviced in a timely manner. More

by TJGARAY76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Brown, Jon Gosling , Kayle Slovacek

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Jan 17, 2025

Porsche North Houston responded

Thank you for the kind words about Chris! We’re thrilled he went above and beyond to ensure your car was serviced promptly. We’re always here to help!

January 04, 2025

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Employee Rating

So far everything has been great! I need to check to make sure there's no more leaks after driving it for a while. I will let you know then. More

by SABUBBAONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: H Jaffar , Jeff

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Jan 17, 2025

Porsche North Houston responded

Thank you for your feedback! We’re glad you’ve had a great experience so far. Please don’t hesitate to reach out to us if you need any further assistance with your vehicle.

December 28, 2024

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Employee Rating

Great Customer Service, was greeted as soon as I walked in and was directed to the person I needed to see. Very much appreciated the extra attention! My car was taken care of and was left very nice and cle More

by erika.saldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Brown

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Jan 17, 2025

Porsche North Houston responded

Thank you for the wonderful feedback! We’re happy to hear you felt welcomed and taken care of from start to finish. We appreciate your trust and look forward to seeing you again.

December 24, 2024

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Employee Rating

Brandon and Edwin did a top shelf job in service My car is perfect I highly recommend them More

by S mann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Brown, Jon Gosling, H Jaffar , Michael Machauer, Kayle Slovacek

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Jan 17, 2025

Porsche North Houston responded

Thank you for your glowing review! Brandon and Edwin are grateful for your recognition, and we’re delighted to hear your car is perfect. We look forward to serving you again!

December 18, 2024

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Employee Rating

Always great customer service at Porsche North Houston. The customer service advisor are extremely accommodating and courteous. More

by BONNIE.PARDUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Porsche North Houston responded

Thank you for your wonderful feedback! We’re thrilled to hear that you consistently experience great customer service with our team. Ensuring our advisors are accommodating and courteous is a top priority, and we’re glad that has been reflected in your visits. We look forward to serving you again soon!

December 13, 2024

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Employee Rating

Great amazing service. I wrote a long service explaining how great the service was but this app crashed and lost it. More

by hrios2191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: H Jaffar

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Dec 20, 2024

Porsche North Houston responded

Thank you for your kind words and for taking the time to share your experience. We’re so sorry to hear about the app crashing, but we truly appreciate your effort to let us know about the great service you received. Your feedback means the world to us, and we look forward to assisting you again in the future!

December 12, 2024

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Employee Rating

Driving my third Porsche from this dealership. Excellent sales and service staff with a focus on integrity and customer service. More

by werner1998
Recommend Dealer
Yes

Other Employees Tagged: Lela Krunic, John Beneke

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Dec 20, 2024

Porsche North Houston responded

Thank you for your loyalty and for driving your third Porsche from our dealership! We’re honored to have earned your trust over the years and are thrilled to hear that our sales and service staff continue to deliver excellence with a focus on integrity and customer care. We look forward to serving you again in the future!

December 10, 2024

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Employee Rating

Excellent service , he is very knowledgeable , helpful and friendly. He had my car on time . He was great !!! Thank you for doing such a great job!! More

by naye2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Brown, Jon Gosling, H Jaffar , Michael Machauer, Kayle Slovacek

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Dec 20, 2024

Porsche North Houston responded

Thank you for your kind review! We’re glad you found our service knowledgeable, helpful, and friendly, and that your car was ready on time. It’s our pleasure to provide excellent service, and we appreciate your feedback.

November 22, 2024

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Employee Rating

Great service ! Definitely coming back , and I will recommend to anyone for service or sales team More

by ALEJANDRORAMOS1712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tino Minetos, John Beneke , Michael Machauer

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Dec 20, 2024

Porsche North Houston responded

Thank you for your wonderful review! We’re delighted to hear that you had a great experience and plan to return. Your recommendation means a lot to us, and we look forward to assisting you again for service or sales.

November 16, 2024

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Employee Rating

Easily scheduled service online, with an acceptable loaner vehicle made available while my vehicle was being serviced. More

by JNUTT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 21, 2024

Porsche North Houston responded

Thank you for your feedback! We’re glad to hear that scheduling your service online was easy and that the loaner vehicle met your needs while your car was being serviced. Providing a seamless and convenient experience is always our goal. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

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