Joy Haney

I had never met a service advisor as friendly, helpful and capable until I met Holly. She did everything she said she would and followed thru on all of it. It was a pleasure meeting and working with her. and capable until I met Holly. She did everything she said she would and followed thru on all of it. It was a pleasure meeting and working with her. She is the best. I would also like to say that the mechanic who performed the service was friendly and competent. I do not recall his name or I would give it. More

by JCAST Verified Customer Verified Customer

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Ii made an appointment for a recall on my Chevrolet truck at 9AM that should have taken 2.5 hours to fix. I call at 3 PM and they haven't even started the repair. I then get a call at 430 from them asking if at 9AM that should have taken 2.5 hours to fix. I call at 3 PM and they haven't even started the repair. I then get a call at 430 from them asking if they could keep the truck over night because the guy that was suppose to fix the issue didn't have enough time. I told them that I needed my truck the next day , they told to come pick it up and will fix the issue at a later date. When I got to the dealership the truck was nit ready to be picked up. Parts we're in the back seat a d some of the inside panels were not snapped in correctly. What is the point of an appointment if they can do what ever they want to. Plus my air bag light is on and they said it would be 1000 to fix that. Come on Autostar. More

by Kmoore Verified Customer Verified Customer

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Great service but 1 hour and 37 minute wait was too long for an oil change and tire rotation with an appointment.. for an oil change and tire rotation with an appointment.. More

by goldiestardust Verified Customer Verified Customer

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Great customer service. Wonderful attentive employees. Very quick and easy to deal with. Will be back Wonderful attentive employees. Very quick and easy to deal with. Will be back More

by sydneyholder123 Verified Customer Verified Customer

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Real good visit to have my Vehicle's Oil change. It was handled by Holly Villarreal who is very knowledable, very proficient, and very nice.. Easy and plesant to work with. The job was done in a It was handled by Holly Villarreal who is very knowledable, very proficient, and very nice.. Easy and plesant to work with. The job was done in a timely fashion... all was well... More

by Curt S. Verified Customer Verified Customer

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Excellent all of the employees are great but Holly my service advisor is the best I’m completely satisfied service advisor is the best I’m completely satisfied More

by PetieBoy Verified Customer Verified Customer

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Very efficient. Easy drop off and easy pick up. In and out in just a few minutes. Easy drop off and easy pick up. In and out in just a few minutes. More

by MGFL Verified Customer Verified Customer

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Everyone was so helpful and efficient! I am a happy customer!!! Will definitely refer everyone to you! I am a happy customer!!! Will definitely refer everyone to you! More

by KELLYCOLLETTEBB Verified Customer Verified Customer

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I am very pleased to have purchased my two vehicles at Auto Star of Waynesville. They made sure everything was as promised. Great to deal with. Auto Star of Waynesville. They made sure everything was as promised. Great to deal with. More

by perryrogers313 Verified Customer Verified Customer

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Tremendous experience, our first time ever that we brought our business to this dealer. We found the staff to be extremely friendly and professional. Certainly a dealership we’d want to make a return brought our business to this dealer. We found the staff to be extremely friendly and professional. Certainly a dealership we’d want to make a return trip to do business with! More

by DSFREEMAN9550 Verified Customer Verified Customer

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