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Joy Hall
Refer Me
24 Reviews
Dealership Experience
9 yrs, 3 mos
Industry Experience
9 yrs, 4 mos
24 Reviews
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24 Reviews of Joy Hall
January 30, 2025
Matthew the tech always does a great job on our vehicles whenever we bring them in to dealership whenever we bring them in to dealership More
by Xcelr18
Verified CustomerOther Employees Tagged: Holly Villarreal, Brian Adkins, Matthew Fox, David Hartley, Wesley Mauney
January 24, 2025
Very friendly and helpful. They work quickly and efficiently. They explained what my car needed with fair pricing They work quickly and efficiently. They explained what my car needed with fair pricing More
by k_moody29
Other Employees Tagged: Holly Villarreal, Christopher Turpin, Gregory Winsell, Brian Adkins, Matthew Fox, David Hartley, John Hooper, Wesley Mauney
January 21, 2025
They performed the oil change, tire rotation and check the brakes at my requests. They did a great care of my vehicle. They have gained my trust since the day I bought it which was 4 years ago. Thank you. the brakes at my requests. They did a great care of my vehicle. They have gained my trust since the day I bought it which was 4 years ago. Thank you. More
by collinsbutterfly2010
Other Employees Tagged: Holly Villarreal
January 09, 2025
My only experience was with the service department. Robert in service got me in for a transmission replacement really quickly. We were on vacation and our transmission went out on day 1. They we Robert in service got me in for a transmission replacement really quickly. We were on vacation and our transmission went out on day 1. They were able to get our car diagnosed same day as dropped off. They communicated with the warranty company and stayed in communication the whole time. Joy was able to get us a dealer loaner/rental for a day too. This was important as we loved 700+ miles away and had to arrange for a longer term rental. The whole process took just less than 2 weeks. And they kept us informed the whole time. Great experience with the dealership and service department. Just wish it was under better circumstances! More
by CHARLES H
Other Employees Tagged: Robert in service
December 23, 2024
Easy to work with, timely service, keeps you up to date, and a very good service department and a very good service department More
by kathybwms
Other Employees Tagged: Kylie Olp, Heath Payne , Austin Hendrick, Dale Hollifield, Isaac Riffe
December 21, 2024
I had never met a service advisor as friendly, helpful and capable until I met Holly. She did everything she said she would and followed thru on all of it. It was a pleasure meeting and working with her. and capable until I met Holly. She did everything she said she would and followed thru on all of it. It was a pleasure meeting and working with her. She is the best. I would also like to say that the mechanic who performed the service was friendly and competent. I do not recall his name or I would give it. More
by JCAST
Other Employees Tagged: Holly Villarreal
December 20, 2024
Ii made an appointment for a recall on my Chevrolet truck at 9AM that should have taken 2.5 hours to fix. I call at 3 PM and they haven't even started the repair. I then get a call at 430 from them asking if at 9AM that should have taken 2.5 hours to fix. I call at 3 PM and they haven't even started the repair. I then get a call at 430 from them asking if they could keep the truck over night because the guy that was suppose to fix the issue didn't have enough time. I told them that I needed my truck the next day , they told to come pick it up and will fix the issue at a later date. When I got to the dealership the truck was nit ready to be picked up. Parts we're in the back seat a d some of the inside panels were not snapped in correctly. What is the point of an appointment if they can do what ever they want to. Plus my air bag light is on and they said it would be 1000 to fix that. Come on Autostar. More
by Kmoore
November 15, 2024
Great service but 1 hour and 37 minute wait was too long for an oil change and tire rotation with an appointment.. for an oil change and tire rotation with an appointment.. More
by goldiestardust
Other Employees Tagged: Holly Villarreal , Isaac Riffe
October 15, 2024
Great customer service. Wonderful attentive employees. Very quick and easy to deal with. Will be back Wonderful attentive employees. Very quick and easy to deal with. Will be back More
by sydneyholder123
Other Employees Tagged: Holly Villarreal, Brian Adkins, Matthew Fox, David Hartley, John Hooper, Wesley Mauney , Tyler Anthony, Justin Clayton, Jonathan Palmer
August 30, 2024
Real good visit to have my Vehicle's Oil change. It was handled by Holly Villarreal who is very knowledable, very proficient, and very nice.. Easy and plesant to work with. The job was done in a It was handled by Holly Villarreal who is very knowledable, very proficient, and very nice.. Easy and plesant to work with. The job was done in a timely fashion... all was well... More
by Curt S.
Other Employees Tagged: Holly Villarreal, Wesley Mauney
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