Jovani Caprio
Jovani Caprio at Ed Morse Delray Toyota
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Jovani Caprio

New Car Sales Manager

Ed Morse Delray Toyota

2800 South Federal Highway
Delray Beach, FL 33483

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4.9
55 Reviews
4.9

55 Reviews

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55 Reviews of Jovani Caprio

September 20, 2024

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Employee Rating

I recently purchased a vehicle from Ed Morse Delray Toyota, and I couldn’t be happier with the experience! Daniel Crespo was my sales consultant, and he made the entire process smooth and enjoyable. Un More

by Kay m
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Recommend Dealer
Yes

Other Employees Tagged: Justin French , Daniel Crespo

Sep 20, 2024

Ed Morse Delray Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Daniel at Ed Morse Delray Toyota made your car-buying experience smooth and enjoyable. Enjoy your new vehicle, and we look forward to serving you again! Ed Morse Corporate Offices

September 12, 2024

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I recently purchased a vehicle and had an outstanding experience with Daniel Crespo. From the moment I walked in, he was incredibly attentive and professional. He understood exactly what I needed and wor More

by jenbaird1229
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jim (Big Jim) Riger, Nicole Minello , Daniel Crespo (sales associate). David ( business manager)

Sep 13, 2024

Ed Morse Delray Toyota responded

Thank you for your kind words about Daniel Crespo at Ed Morse Delray Toyota! We're thrilled to hear he provided attentive, professional, and stress-free service. Your recommendation means a lot to us, and we're glad Daniel made your experience smooth and enjoyable!

September 07, 2024

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Words not could express my gratitude and appreciation for Jeffrey Jean. Not only did Jeffrey me show empathy for my situation. He made me feel loved during the car buying process. More

by janiekruger101
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jeffery Jean , Bruno

Sep 09, 2024

Ed Morse Delray Toyota responded

We appreciate your review and are pleased to know that Jeffrey Jean met your expectations with empathy and professionalism. Thank you for choosing Ed Morse Delray Toyota. We look forward to your next visit. Ed Morse Corporate Offices

August 31, 2024

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We recently purchased a 2021 Highlander from Daniel Crespo at Ed Morse Delray Toyota, and the experience was fantastic. From start to finish, Daniel provided excellent service. He communicated clearly More

by Ivan Goriunov
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jim (Big Jim) Riger, Nicole Minello , Daniel Crespo (sales associate). David (business manager).

Sep 03, 2024

Ed Morse Delray Toyota responded

Thank you for sharing your positive experience with Daniel Crespo at Ed Morse Delray Toyota! We’re thrilled to hear that his excellent service and clear communication made your purchase of the 2021 Highlander fantastic. We appreciate your feedback and look forward to serving you again! Ed Morse Corporate Offices

August 22, 2024

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I had the pleasure of working with Daniel Crespo, and I can't say enough good things about him. Daniel was not just a professional, but also incredibly polite and personable. He made the entire car-buying More

by sangeethahanlon
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jim (Big Jim) Riger, Nicole Minello , Daniel Crespo (sales associate) Jovani (Desk manager) David (business manager)

Aug 22, 2024

Ed Morse Delray Toyota responded

We are so happy to hear that you had such a great experience with Daniel and the team! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

April 16, 2024

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There is a big sign on the dealership floor "We honor all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of conce More

by eddie
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: John Kirschner, Jim (Big Jim) Riger, Jonathan Cox, Anthony Katzelnik, Justin French, Taylor Atallo , Bruce Rosenberg, Esteban Ruiz, Josh Tucker, Stacy ? was very good but it wasn't her decision

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, I'm sorry to hear about your recent experience with our. I would like to discuss this matter further with you, discuss our policy and hopefully reach a amicable solution. I look forward to hearing from you, Taylor Atallo 561-276-5000 Ext 3211 Customer Relations Manager Ed Morse Delray Toyota 2800 S Federal Highway Delray Beach FL 33483

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, we price match other Toyota dealers and will honor their coupons. We can not, however, combine offers. Please give me call at 561-276-5000 to further discuss. Thank you,

Apr 16, 2024

eddie responded

I purchased a new Rav4 2015 and have been going to Ed Morse for service ever since then (purchased tires, batteries, oil changes, mechanical repairs, etc). I even got a quote for the 2015 Rav4 to potentially trade it for a current year Rav4. But since this is not the only Toyota dealership in Palm Beach County looks like they have lost out on a sale. All for a 50% off coupon from a competitor oil changer that they refused to honor. "We honor all competitors coupons". Either remove the sign or update it to stop misleading people.

Apr 16, 2024

eddie responded

Taylor, Stop trying to weasel out of this. Your sign says "All Competitors" it does not say "Other Toyota Dealers". Furthermore, I was there for an oil/filter change not for an engine rebuild and the coupon I presented was for an oil/filter change. So, I have no idea how you're assuming I was combing offers. So, continuing trying to weasel yourself out of your poor customer service and misleading advertising. I took a picture of your sign and a picture of the coupon I presented and can post it here if you want.

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, other competitors are Toyota dealers, not other brands, or mom and pop shops. I'm sorry that was not clear. If you have another Toyota dealer's coupon, we would be happy to honor it.

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, After discussing this matter with our Service Manager, we will be refunding you half of the oil change, kind regards, Taylor

Apr 16, 2024

eddie responded

You need to stop giving the public additional misleading information.

Apr 16, 2024

eddie responded

I would agree with you on one thing. That other Toyota deaerships are your competitors that's why I'm buying my next car at another Toyota dealership.

March 23, 2024

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The professionalism and customer service exceeded my expectations. Luckily I encountered you gentlemen Joel, Jeffrey Jean and Jovani. I have nothing but gratitude and respect for the team here at Ed Mor More

by Jrobert.auguste561
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Jean , Joel Tejada

Mar 26, 2024

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

February 28, 2024

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Let me tell you that this was the absolute best experience I have ever had in a dealership. A sincere, heartfelt thank you goes out to Jeffrey Jean and the entire Ed Morse team. Jeffrey Jean, you a More

by Ivan Danin
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jim (Big Jim) Riger, Jeffery Jean , David in Finance

Feb 29, 2024

Ed Morse Delray Toyota responded

We're so happy to hear that you had an excellent experience with the team! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

January 15, 2024

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I never thought I would write a review for a dealership, but our experience here was so amazing I had to. I walked in here, ready to be talked down to, and tricked into paying too much (like every other tim More

by lauriznieves
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Cedeno , David

Jan 15, 2024

Ed Morse Delray Toyota responded

We are genuinely delighted to hear about the exceptional experience you had at our dealership! Your choice to share your feedback is deeply appreciated, and we highly value your input. Ed Morse Corporate Office

November 19, 2023

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I had the pleasure of working with Luke, a highly knowledgeable car salesman. He went above and beyond to help me get a good price on my new car. Luke was not only professional but also made the enti More

by RSFliegel
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Recommend Dealer
Yes

Other Employees Tagged: Joel Tejada

Nov 20, 2023

Ed Morse Delray Toyota responded

We are so pleased to hear of your great experience with Luke! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

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