Josuel Salcedo
Josuel Salcedo at Ricart Used Car Factory
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Josuel Salcedo

Customer Experience Supervisor

Ricart Used Car Factory

4255 S Hamilton Rd #140
Groveport, OH 43125

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4.9
229 Reviews

Responsibilities also include the following brands: Ricart Ford, Ricart Mazda, Ricart Kia, Ricart Nissan, Ricart Mitsubishi, Ricart Hyundai and the Ricart Used Car Factory. Bilingual!!!! Very happy to help Spanish.

Dealership Experience

8 yrs, 2 mos

Industry Experience

8 yrs, 2 mos

Specialties & Trainings

Helping Our guest Reach the Goals they Have within their set Budget

4.9

229 Reviews

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229 Reviews of Josuel Salcedo

July 19, 2024

Dealership Rating
Employee Rating

Not sure how he got so many good rating(Friends/Family and coworkers?). I spoke with him over the phone. He was very rude and unprofessional. I didn't buy a car there because of that. More

by Henry
Recommend Dealer
No

May 25, 2024

Dealership Rating
Employee Rating

Great to work with and our sale consultant Saleena was very efficient and knowledgeable about the trucks we were interested in! More

by susanmccarthysmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saleena Oden

April 13, 2024

Dealership Rating
Employee Rating

Friendly helpful staff not too pushy and got me what I wanted with right price that works for my family thank you guys More

by Hnguyen.5281928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Phillips, Matt Bowen

April 08, 2024

Dealership Rating
Employee Rating

Comfortable, easy, friendly, practical, open, honest, transparent, service, understanding, illustrative, dependable, reliable, deal, guiding, futuristic More

by George M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josuel

March 27, 2024

Dealership Rating
Employee Rating

Highly recommend to others amazing customer service, and his trainee Tessa as well so amazing Ricart doing it right. Thank you for going above and beyond. More

by Lllbuckeyelll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 26, 2024

Dealership Rating
Employee Rating

My review will be for Josuel specifically. He was very polite, respectful, and so easy to work with. He made my purchase so easy. Hands down best car salesman I have ever had the pleasure of m More

by JunoBravo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 16, 2024

Dealership Rating
Employee Rating

We started our search online and “marked” the car we wanted. Josuel Salcedo was our contact and through text messages set our appointment. The process was efficient and professional other than some misu More

by Robi unger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Phillips

March 14, 2024

Dealership Rating
Employee Rating

Wonderful staff. Incredibly patient. Thank you so much Ricart for helping me find something amazing in my price range! More

by GenoTweek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Phillips

March 14, 2024

Dealership Rating
Employee Rating

I started the process online and then someone reached out and was able to help me and as soon as I arrived I was greeted! More

by caroline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 16, 2024

Dealership Rating
Employee Rating

I will come back again because of turning my overall experience around for the better. More

by JessC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Phillips , Josuel’s manager (I believe the name was Aaron)

Feb 17, 2024

Ricart Used Car Factory responded

We're thrilled to hear that we were able to turn your overall experience around for the better! Customer satisfaction is our top priority, and we're grateful for the opportunity to make things right for you. Your willingness to come back means a lot to us, and we look forward to serving you again in the future. If there's anything specific you'd like to share or if you have any further feedback, please feel free to let us know. We appreciate your support and hope to exceed your expectations on your next visit!

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