Josue Cruz

Grand Prairie Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that you received very good service from our team. Our attendants strive to provide friendly and helpful assistance to all our customers, and it’s rewarding to know that we met your expectations. We look forward to serving you again!

Grand Prairie Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent experience and are happy with your new car. Providing friendly and attentive service is our priority, and it's great to know we met your expectations. Enjoy your new vehicle!

Grand Prairie Ford responded

Thank you for sharing your experience with us, Oscar. We take all feedback seriously and strive to ensure that our customers have a positive experience. We understand your concerns regarding the details of the transaction and the condition of the vehicle. We would appreciate the opportunity to discuss this further and address your concerns directly. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and we will be happy to assist you.

Grand Prairie Ford responded

We’re thrilled to hear about your positive experience with Cruz! Our team strives to provide the best service and help you find the perfect vehicle. Thank you for sharing your thoughts, and we look forward to seeing you again soon!

Grand Prairie Ford responded

Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with our associate. It’s our goal to provide knowledgeable and helpful service, and we’re glad it made a difference for you. We look forward to serving you again in the future!

Grand Prairie Ford responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience during your second visit and that you found our selection of F-250s to be impressive. Our team strives to provide excellent service, and it's rewarding to know that you felt well taken care of. We look forward to welcoming you back for your next visit!

Grand Prairie Ford responded

Thank you for sharing your feedback. We're truly sorry to hear that you are not satisfied with your experience. This is not the level of service we strive to provide, and we understand your frustration. We would appreciate the opportunity to address your concerns and work towards a resolution. Please reach out to Maricela Vera directly at Mvera@grandprairieford.com so we can investigate the situation further and assist you in any way possible.

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that you found our team welcoming and that the process was smooth and stress-free. It's great to know that you got the information you needed and ended up with a brand new truck. We appreciate your feedback and hope you enjoy your new vehicle!

Grand Prairie Ford responded

Thank you for sharing your feedback, and we are sorry to hear that you are frustrated with your experience. We understand how important it is to have clear communication regarding the features of a vehicle. Additionally, we recognize that the time it took to finalize your purchase was longer than expected, and we appreciate your patience. We’d love the opportunity to address your concerns further and ensure a more streamlined process moving forward. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and we will work to resolve this to your satisfaction.

Grand Prairie Ford responded

Thank you for sharing your experience! We're so glad to hear that Cruz was able to help you and advocate for your needs. We truly appreciate your business and are happy you had a positive experience with us!