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Josie Garcia

Overview Reviews (271) Inventory (193)

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Josie Garcia

Josie Garcia | Page 25

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.6

271 Reviews

Overview Reviews (271) Inventory (193)

4.6

271 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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271 Reviews of Josie Garcia

December 16, 2021

Dealership Rating

Employee Rating

NICE-FRIENDLY AND EFFICIENT. The service was outstanding. I LOVE THE DEALERSHIP. WE WILL RECOMMEND IT outstanding. I LOVE THE DEALERSHIP. WE WILL RECOMMEND IT More

by LUIS LOPERA

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brenda Ramirez

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Dec 16, 2021 -

Lexus of Arlington responded

Thank you so much for your wonderful review, and for choosing Lexus of Arlington!

December 13, 2021

Dealership Rating

Employee Rating

Always get courteous assistance! Happy to own a Lexus and use the dealer service center and use the dealer service center More

by rhonda13

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 13, 2021 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

December 10, 2021

Dealership Rating

Employee Rating

Excellent service and excellent customer service. I will keep on coming back to this dealership keep on coming back to this dealership More

by RELATIVJ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 11, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 08, 2021

Dealership Rating

Employee Rating

Anthony L. Is a top notch service manager & his team are also top notch..Thanks to all who took great care of our 2 cars..Marshall& Blanca Packowitz also top notch..Thanks to all who took great care of our 2 cars..Marshall& Blanca Packowitz More

by BLANCA1364

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marcin Ajdukiewicz, Igor Zigic , Tony Coyoc, Anthony L.,Service Mgr.

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Dec 09, 2021 -

Lexus of Arlington responded

Thank you, Blanca and Marshall, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

December 08, 2021

Dealership Rating

Employee Rating

I have owned a Lexus for as long as the brand has been out. A well run company out. A well run company More

by MDEPAUL

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Prondzinski, Julianna Uriostequi , Sarah Lavigna

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Dec 09, 2021 -

Lexus of Arlington responded

Thank you so much for choosing Lexus of Arlington! Congrats on your new purchase, and let us know if we can be of any more assistance!

December 07, 2021

Dealership Rating

Employee Rating

Jose, Was a big help and took the time to find the Jose, Was a big help and took the time to find the problem. He discussed the problem with me and then my husband. We really appreciate the time he g Jose, Was a big help and took the time to find the problem. He discussed the problem with me and then my husband. We really appreciate the time he gave, to find out what was wrong. He should score a 10 from us. More

by Lynda@gaspar

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Dec 08, 2021 -

Lexus of Arlington responded

Lynda, Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Jose was able to help, and we hope to see you again!

December 05, 2021

Dealership Rating

Employee Rating

I think the service department is the best!Hey are I think the service department is the best! Hey are interested in servicing you even if you drive in off the street with no appointment and a tire pr I think the service department is the best! Hey are interested in servicing you even if you drive in off the street with no appointment and a tire problem. More

by SPIKE6041

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Thomas Prondzinski, Edwin Thalhammer

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Dec 05, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 03, 2021

Dealership Rating

Employee Rating

Great service and Jose was wonderful! Everyone is extremely nice and professional. I definitely will go back for service. extremely nice and professional. I definitely will go back for service. More

by TAUGHT2LNG

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 03, 2021 -

Lexus of Arlington responded

Thank you! Josie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

December 02, 2021

Dealership Rating

Employee Rating

Great service ultra friendly great job loved Enjoyed the Great service ultra friendly great job loved Enjoyed the free soda and snacks what else Cann I say perfecto Great service ultra friendly great job loved Enjoyed the free soda and snacks what else Cann I say perfecto More

by WEND.I678

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Prondzinski, Haresh Trivedi, Lori Devega, Edwin Thalhammer, Julianna Uriostequi , Tony Coyoc, Brenda Ramirez, Elena Soriano, Dakota Younglove

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Dec 03, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

November 30, 2021

Dealership Rating

Employee Rating

Jose has always taken very good care of both of our cars. We trust him entirely. We trust him entirely. More

by Happy Lexus owner

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 30, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

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