Josie Garcia
Josie Garcia at Lexus of Arlington

Josie Garcia | Page 23

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.6
271 Reviews
4.6

271 Reviews

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271 Reviews of Josie Garcia

January 20, 2022

Dealership Rating
Employee Rating

Service is always of the highest quality with no hassle. This is the one dealership I will always use (as long as the culture doesn’t change.) More

by Jim S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2022

Lexus of Arlington responded

Thank you so much for your excellent review, Jim! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

January 19, 2022

Dealership Rating
Employee Rating

I always feel like a valued customer when I visit Lexus of Arlington. Thank you! More

by Jeff G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2022

Lexus of Arlington responded

We appreciate your business, Jeff, and our team looks forward to serving you again soon!

Jan 19, 2022

Jeff G responded

Thank you!

January 17, 2022

Dealership Rating
Employee Rating

The service team is awesome and takes great care of its customers, especially Jose Garcia More

by Ernest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2022

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, Ernest, we look forward to having you as one of our valued customers for many more years to come!

January 15, 2022

Dealership Rating
Employee Rating

As always, had a another great customer experience at this dealership! Lori was very helpful reviewing the service items that were to be performed and she also applied a discount to the final invoice. More

by Rivnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Devega

Jan 16, 2022

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 13, 2022

Dealership Rating
Employee Rating

Jose was awesome. He made a customer for life out of me. He’s a real asset to Lexus. More

by Mazemla1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Igor Zigic

Jan 13, 2022

Lexus of Arlington responded

We appreciate your business and kind words for Jose! Please don't hesitate to reach out if we can be of any further assistance.

January 13, 2022

Dealership Rating
Employee Rating

I’ve received great customer service every time I’ve come into the dealership and always had a positive experience. More

by RYANDOWD19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Coyoc, Mitch Horwitz

Jan 13, 2022

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!

January 12, 2022

Dealership Rating
Employee Rating

Service was quick. Jose was very accommodating. Some employees, however, were walking around without a mask or pulled down under their chin in public areas. More

by MZMZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2022

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team regarding the masks and we look forward to working with you again.

January 11, 2022

Dealership Rating
Employee Rating

Jose the. Men is very. Polite. Patience. And this reason why i. Use. Arlington heights More

by DINIGRISGIOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Lexus of Arlington responded

Thank you for the kind words for our service department! Jose and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 10, 2022

Dealership Rating
Employee Rating

Clean dealership, approached as soon as I pulled up with efficient check in. Made me away of services that are due and other things that needed to be addressed that where covered under warranty. Thank you J More

by Tinman1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2022

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington; we look forward to having you as one of our valued customers for many more years to come!

January 10, 2022

Dealership Rating
Employee Rating

Jose over at Lexus of Arlington is very professional and super nice, always excellent experience More

by Chris&Agnes Voight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Lexus of Arlington responded

We are very happy to hear that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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