Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Josiah Hermann
Josiah Hermann at Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Josiah Hermann

Service Advisor

Russ Darrow Chrysler Jeep Dodge RAM of West Bend

2617 W Washington St
West Bend, WI 53095

Contact Me
4.4
34 Reviews

Dealership Experience

1 yr, 4 mos

Industry Experience

1 yr, 4 mos

Specialties & Trainings

Mopar Certified

4.4

34 Reviews

Write a Review

34 Reviews of Josiah Hermann

June 24, 2025

Dealership Rating
Employee Rating

Vehicle left dealership and low oil pressure light was illuminated with awful engine noise upon returning was informed no oil was put in vehicle after oil change it will be very difficult to continue to p More

by MIKEANDNANCY2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dennis Wisneski, Miranda Zarling, Paul Padron, Jordan Seagran

Report | Print

June 15, 2025

Dealership Rating
Employee Rating

I’ve had a very good experience buying at Russ Darrow, & just had my 1st service appt - very good experience. Appt was right on time, Josiah was friendly & professional. Service work was great & had me bac More

by kdbgolfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Schlei

Report | Print
Jun 15, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

June 10, 2025

Dealership Rating
Employee Rating

Paper not checked off ,had to wait ,also mileage was not reset on car was not happy went back in to get mileage reset More

by FSCHAETZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 10, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Mitchell Darrow mitchell.darrow@russdarrow.com

June 06, 2025

Dealership Rating
Employee Rating

Joe did a great job figuring out what caused my Check Engine light to keep going on! More

by teskebuster2
Recommend Dealer
Yes
Report | Print
Jun 06, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

May 24, 2025

Dealership Rating
Employee Rating

Great experience and service was timely and was completed early with the old change and recall work. More

by BRIAN.KIKKERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 24, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

May 20, 2025

Dealership Rating
Employee Rating

We like Kyle our sales guy which is why we returned to buy our 2 latest cars More

by Newwolfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 20, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

May 15, 2025

Dealership Rating
Employee Rating

You are always accommodating and very professional. I will only take my car to this dealership. I find your Service Department to be excellent and Friendly, delivering World Class Service!!! Thank you More

by rrdjtjdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Seagran

Report | Print
May 15, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

May 13, 2025

Dealership Rating
Employee Rating

The dealership is fine. Your Wranglers (used) leave a lot to be desired. Rust bubbles on every one! More

by CHARLENE112856
Recommend Dealer
Yes

Other Employees Tagged: Tony Cesario , Joe Falconer

Report | Print
May 14, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for taking the time to share your feedback with us, Charlene. Please don't hesitate to reach out if you have any questions or concerns, we are always happy to help! Mitchell Darrow mitchell.darrow@russdarrow.com

May 11, 2025

Dealership Rating
Employee Rating

Great service and done in a timely manner. Thank you for great service as always More

by mgs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Miranda Zarling, Paul Padron, Jordan Seagran

Report | Print
May 11, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

May 08, 2025

Dealership Rating
Employee Rating

Awful. This car should have never been on the lot. Transmission issues right off the lot. Lug nuts not tightens 3 month after purchase. Now my car sat at th More

by CASSIE.WIMER
Recommend Dealer
No

Other Employees Tagged: Josiah Hermann

Report | Print
May 12, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Cassie, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mitchell Darrow mitchell.darrow@russdarrow.com

1
2
...
4

Dealership Inventory (201 Vehicles)

used 2023 GMC Terrain car, priced at $22,784
2023 GMC Terrain
used
Summit White exterior
Automatic
All-wheel Drive
$22,784
View Details
new 2025 Jeep Grand Cherokee car, priced at $50,923
2025 Jeep Grand Cherokee
new
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$50,923
View Details
new 2025 Dodge Durango car, priced at $41,290
2025 Dodge Durango
new
Gray exterior
Automatic
All-wheel Drive
$41,290
View Details
used 2022 Ram 1500 car, priced at $34,165
2022 Ram 1500
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
$34,165
View Details
used 2021 Jeep Compass car, priced at $16,390
2021 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$16,390
View Details
used 2017 Toyota Sienna car, priced at $22,847
2017 Toyota Sienna
used
Super White exterior
Automatic
All-wheel Drive
$22,847
View Details
View All Inventory