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Josiah Hermann
Josiah Hermann at Russ Darrow Chrysler Jeep Dodge RAM of West Bend
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Josiah Hermann

Service Advisor

Russ Darrow Chrysler Jeep Dodge RAM of West Bend

2617 W Washington St
West Bend, WI 53095

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4.5
24 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

1 yr, 3 mos

Specialties & Trainings

Mopar Certified

4.5

24 Reviews

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24 Reviews of Josiah Hermann

April 25, 2025

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Employee Rating

I have a rating of 3 because I had to come back 2 days later after my oil change because there was a oil leak on my garage floor. That trip caused me to have to sit at the dealership twice as long as the More

by 18KMANDERSON
Recommend Dealer
Yes

Other Employees Tagged: Josiah Hermann

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Apr 26, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mitchell Darrow mitchell.darrow@russdarrow.com

March 31, 2025

Dealership Rating
Employee Rating

The week before christmas my alternator went out also had a exhaust leak and asked for an oil change, when dropped off my 2020 ram 1500 i wrote down alternator not working, exhaust manifold leak and oil chan More

by REDCAR51
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 03, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mitchell Darrow mitchell.darrow@russdarrow.com

March 11, 2025

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Employee Rating

Friendly Service. Quick Service. Great Waiting Area and Communication through your entire time being there. More

by BUSKEALYSSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

March 04, 2025

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The service was quick and addressed all my needs. I will be returning for future appointments More

by SCOTT.ALTENBERGER
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Recommend Dealer
Yes
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Mar 05, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Scott, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

February 28, 2025

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Employee Rating

Service is good. Waiting area is nice. Didn’t take a lot of time. It. was good. More

by AJSCHREIER31
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for sharing about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

February 23, 2025

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It was speedy service how busy they were. Good service and cleanly facilities, very impressed More

by halleykneeland
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you so much for your kind words, Halley, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

February 23, 2025

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Really great and fast Service, definitely will use russ darrow for all future oil changes More

by ROSARIO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Miranda Zarling, Paul Padron, Jordan Seagran

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Feb 23, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Rosario, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

February 21, 2025

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Employee Rating

They tried bouncing me between your dealerships, but the ram dealership finally took care of me in a timely manner much appreciated More

by TERRYPLATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski

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Feb 22, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Terry, for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

February 20, 2025

Dealership Rating
Employee Rating

Fast and very thing was great they rotated my tired too and they were very nice More

by tedlauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Miranda Zarling, Paul Padron, Jordan Seagran

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Feb 20, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

February 19, 2025

Dealership Rating
Employee Rating

Joshua was thorough and kept good communication about the status of the truck in for repairs. Well done! More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad Josiah was able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

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