Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Josiah Hermann
Josiah Hermann at Russ Darrow Chrysler Jeep Dodge RAM of West Bend
Refer Me

Josiah Hermann

Service Advisor

Russ Darrow Chrysler Jeep Dodge RAM of West Bend

2617 W Washington St
West Bend, WI 53095

Contact Me
4.4
23 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

1 yr, 2 mos

Specialties & Trainings

Mopar Certified

4.4

23 Reviews

Write a Review

23 Reviews of Josiah Hermann

March 31, 2025

Dealership Rating
Employee Rating

The week before christmas my alternator went out also had a exhaust leak and asked for an oil change, when dropped off my 2020 ram 1500 i wrote down alternator not working, exhaust manifold leak and oil chan More

by REDCAR51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Apr 03, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mitchell Darrow mitchell.darrow@russdarrow.com

March 11, 2025

Dealership Rating
Employee Rating

Friendly Service. Quick Service. Great Waiting Area and Communication through your entire time being there. More

by BUSKEALYSSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 11, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

March 04, 2025

Dealership Rating
Employee Rating

The service was quick and addressed all my needs. I will be returning for future appointments More

by SCOTT.ALTENBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 05, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Scott, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

February 28, 2025

Dealership Rating
Employee Rating

Service is good. Waiting area is nice. Didn’t take a lot of time. It. was good. More

by AJSCHREIER31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 03, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for sharing about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

February 23, 2025

Dealership Rating
Employee Rating

It was speedy service how busy they were. Good service and cleanly facilities, very impressed More

by halleykneeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 23, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you so much for your kind words, Halley, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

February 23, 2025

Dealership Rating
Employee Rating

Really great and fast Service, definitely will use russ darrow for all future oil changes More

by ROSARIO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Miranda Zarling, Paul Padron, Jordan Seagran

Report | Print
Feb 23, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Rosario, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

February 21, 2025

Dealership Rating
Employee Rating

They tried bouncing me between your dealerships, but the ram dealership finally took care of me in a timely manner much appreciated More

by TERRYPLATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski

Report | Print
Feb 22, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Terry, for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

February 20, 2025

Dealership Rating
Employee Rating

Fast and very thing was great they rotated my tired too and they were very nice More

by tedlauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Miranda Zarling, Paul Padron, Jordan Seagran

Report | Print
Feb 20, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

February 19, 2025

Dealership Rating
Employee Rating

Joshua was thorough and kept good communication about the status of the truck in for repairs. Well done! More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 19, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad Josiah was able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

February 14, 2025

Dealership Rating
Employee Rating

Confusion over what my vehicle was scheduled for- writer seemed unsure of what he was doing More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 14, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mitchell Darrow mitchell.darrow@russdarrow.com

1
2
3

Dealership Inventory (210 Vehicles)

new 2025 Jeep Wrangler car, priced at $51,300
2025 Jeep Wrangler
new
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$51,300
View Details
used 2017 Ford Explorer car, priced at $15,953
2017 Ford Explorer
used
Ingot Silver exterior
Automatic
Four-wheel Drive
$15,953
View Details
new 2025 Jeep Grand Cherokee car, priced at $51,000
2025 Jeep Grand Cherokee
new
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$51,000
View Details
new 2025 Jeep Grand Cherokee car, priced at $49,300
2025 Jeep Grand Cherokee
new
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$49,300
View Details
used 2019 Buick Envision car, priced at $19,091
2019 Buick Envision
used
Chili Red Metallic exterior
Automatic
All-wheel Drive
$19,091
View Details
new 2025 Jeep Grand Cherokee car, priced at $49,500
2025 Jeep Grand Cherokee
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$49,500
View Details
View All Inventory