Joshua Swan
Joshua Swan at BMW of Anchorage
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Joshua Swan

Parts Manager

BMW of Anchorage

730 E 5th Ave
Anchorage, AK 99501

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4.4
7 Reviews
4.4

7 Reviews

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7 Reviews of Joshua Swan

February 19, 2025

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Employee Rating

Phyllis made things better. She is very tentative and takes good care of her customer. I recommended my friends to bmw dealership because of it. The service department is also v More

by Vi Truong
Service Price Transparency
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Recommend Dealer
Yes
Feb 19, 2025

BMW of Anchorage responded

Vi, thank you for recommending us and sharing your positive experience with Phyllis and the service team at BMW of Anchorage! We're glad to hear that our communication efforts made a difference. We look forward to serving you again in the future!

February 02, 2025

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Quick and efficient service. Service advisors are amazing and everyone is always very helpful. I've bought multiple cars from this dealership and don't have any desire to buy fro More

by Kam
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

BMW of Anchorage responded

Kam, thank you for your continued trust in BMW of Anchorage! We're delighted to hear that our team consistently provides quick and efficient service. We look forward to serving you again in the future!

January 06, 2025

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One of the best dealership in Anchorage. Service department, particular Trent Mendenhall is the best service writer I have ever worked with. Matt is also absolutely amazing! More

by 907Rambo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Billman, Nicolas Tapafua, Curtis Zakrzewski , Trent Mendenhall and Matthew Carberry

Jan 06, 2025

BMW of Anchorage responded

Thank you for the fantastic feedback! We're delighted to hear that Trent and Matt provided exceptional service at BMW of Anchorage. We appreciate your support and look forward to serving you again in the future!

December 27, 2024

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Employee Rating

Usually great, this time i did not like the swearing and loitering of employees out in the lobby/ waiting area More

by kbrehm
Service Price Transparency
Workmanship
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Recommend Dealer
No
Dec 30, 2024

BMW of Anchorage responded

Thank you for sharing your feedback. We're disappointed to hear about your recent experience and sincerely apologize for any discomfort caused. This is not the standard we hold ourselves to, and your concerns will be addressed with our team to ensure a more professional environment moving forward. If you'd like to discuss this further, please don't hesitate to reach out. Best, Nicolas Tapafua - Service Manager - 907-646-7546

December 05, 2024

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I love the car ! And salesman, Alex spent two hours with me setting everything up so I can enjoy the technology right away. It would taken forever for me to do that. More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Travis Palmer, Alexander Bendit

Dec 05, 2024

BMW of Anchorage responded

We appreciate you sharing your experience, JB! It’s fantastic to hear that you love your new car, and we're so glad Alex could help you get everything set up to enjoy the technology right away. He truly values making the process easy and enjoyable for our customers. Thanks again for choosing BMW of Anchorage, and we hope to see you again soon!

December 01, 2024

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Employee Rating

I was very happy with their service. They explained everything well, did a great job, and were very friendly bunch. More

by Dancealaska
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 02, 2024

BMW of Anchorage responded

We're delighted to hear you had a positive experience with our team at BMW of Anchorage! Thank you for your kind words, and we're here whenever you need us.

October 24, 2024

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Employee Rating

Writing a review of the BMW shop in anchorage is like eating angel food cake. Its an amazing experience even if you have to wait, the smiling faces and comfortable conversation make things all feel like More

by Wnwladyalfresco@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

BMW of Anchorage responded

Thank you for sharing such a delightful review of your experience at BMW of Anchorage! We're glad to hear that our team made the wait enjoyable with their friendly service. We appreciate your support and look forward to welcoming you back anytime!

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