Joshua Stafford

Joshua did a very good job being communicative and keeping me up-to-date with what was going on. keeping me up-to-date with what was going on. More

by CGTAYLOR2 Verified Customer Verified Customer

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Serviced 5 times for same issue that never got resolved . However they did provide me a loaner However they did provide me a loaner More

by KCROSS4561 Verified Customer Verified Customer

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Did great job on my service on recalls was done same day recommend going there recommend going there More

by Jordy.ray39 Verified Customer Verified Customer

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I had four work trucks that had recalls. They had all four truck completed in at timely manner. No problems and no hassle. They had all four truck completed in at timely manner. No problems and no hassle. More

by joshb9 Verified Customer Verified Customer

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Great communication and great service done in a timely fashion they are great. And polite and clean fashion they are great. And polite and clean More

by SPARKYSPARKS205 Verified Customer Verified Customer

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Please remove my phone number from your database. I am Tracy Williams and not Terry whoever owns a 2020 ford f150 Please get his correct phone number My number is (601) 319-1918 not his I am Tracy Williams and not Terry whoever owns a 2020 ford f150 Please get his correct phone number My number is (601) 319-1918 not his More

by TERRYWILLIAMS196841 Verified Customer Verified Customer

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When submitting a request for service on the site, it did not have an option for recalls. I manually typed in the reason for my service appointment in the freehanded section. When I showed up, they took down not have an option for recalls. I manually typed in the reason for my service appointment in the freehanded section. When I showed up, they took down all of my customer information like it was the first time they're hearing about it. When I mentioned I'd be there for the recalls, I was told they may need to order parts and it would be Monday before anything could be fixed. That is kind of ridiculous that there's no preparation despite me making the appointment early in the week. It would have been nice to have more email communication regarding the status of my appointment. One to confirm the service, and that an actual human looked over it. I shouldn't feel like they never even saw my appointment. Coming from BMW, they have leaps and bounds better customer service in that department. I recommend learning from their service department. Other than that, there were no problems with the actual technical remedy of the recall that did not require additional parts, which was nice. I wish the service department had a place to sit down and wait like BMW does. Just seems like its a little thrown together service department and not customer focused. I know this location is more centered to commercial trucks so I understand that. But still, a couple tables and chairs would be a nice addition. More

by Customer Name Verified Customer Verified Customer

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Joshua was extremely courteous, professional, and helpful. Service was great! Extremely friendly atmosphere. Everyone there acted like service was their purpose. Thanks so much! helpful. Service was great! Extremely friendly atmosphere. Everyone there acted like service was their purpose. Thanks so much! More

by dlowe4 Verified Customer Verified Customer

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As far as ease, speed, efficiency, and convenience, no one compares to Stivers. 10/10 highly recommended. Great customer service! one compares to Stivers. 10/10 highly recommended. Great customer service! More

by Jasmine Verified Customer Verified Customer

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Very helpful and attentive. Communicated well about my issues. However the issue was not addressed. Communicated well about my issues. However the issue was not addressed. More

by GR.MARINA Verified Customer Verified Customer

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