Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Joshua Smith
Joshua Smith at Murgado Lincoln of Chicago

Joshua Smith | Page 7

Service Advisor

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

Contact Me
4.5
70 Reviews
4.5

70 Reviews

Write a Review

70 Reviews of Joshua Smith

February 19, 2025

Dealership Rating
Employee Rating

I don’t like how they charge $6 more than Lincoln services. I have a 2015 Lincoln and when I went for an oil change Lincoln was closing soon and sent me next door to ford. It’s all the same company, More

by Gpilcher87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 19, 2025

Murgado Lincoln of Chicago responded

Thank you for sharing your feedback. We understand your concern about the pricing difference, and we’ll take this into consideration. We aim to provide fair and consistent pricing, and we appreciate your thoughts as we work to improve the experience. Let us know if we can assist you further!

February 16, 2025

Dealership Rating
Employee Rating

Steve Vihnanek and staff are very pleasant to work with. Steve answered my question s More

by Klosacco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay, Jon Christensen, Ryan Hayes , Aimmey Garcia, Jessica Hernandez, April Lawshea, Philip Mugan, Kaleb Ortiz, Steve Vihnanek

Report | Print
Feb 19, 2025

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear that Steve and the team provided a pleasant experience and answered your questions. We appreciate your support!

February 14, 2025

Dealership Rating
Employee Rating

All good. I had no problems. They just didn’t have the oil filter I needed More

by Simonengel88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay , Aimmey Garcia, Jessica Hernandez, April Lawshea, Philip Mugan, Kaleb Ortiz

Report | Print
Feb 19, 2025

Murgado Lincoln of Chicago responded

Glad to hear everything went well overall! We appreciate your patience and hope to have everything you need next time. Let us know if we can assist you further!

February 14, 2025

Dealership Rating
Employee Rating

We've been there a couple times recently, and everyone we encountered in service and parts was very helpful and friendly. On both visits, the staff led me to where I needed to go, and made sure I had everyt More

by mary-lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 19, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear that our service and parts teams provided a helpful and friendly experience. We appreciate your visits and look forward to seeing you again!

February 13, 2025

Dealership Rating
Employee Rating

Reliable and trustworthy service! Grateful for your care of our vehicles, the reason we keep coming back! More

by gerrypehler
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Cruz, April Lawshea

Report | Print
Feb 19, 2025

Murgado Lincoln of Chicago responded

Thank you for your trust and loyalty! We're grateful for the opportunity to care for your vehicles and look forward to serving you again.

February 09, 2025

Dealership Rating
Employee Rating

Customer service is excellent. They were attentive to my problem. They explained their diagnostics very well. More

by dr.wbaskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 13, 2025

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We’re so glad to hear that you had a positive experience with our customer service team. We always strive to provide clear communication and attentive care, and it’s wonderful to know we met your expectations. We appreciate your kind words and look forward to serving you again soon!

February 05, 2025

Dealership Rating
Employee Rating

Good work…I’ll come back for my car next service…you got good people in your service department More

by Litopi3pt1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay , Aimmey Garcia, Jessica Hernandez, April Lawshea, Philip Mugan, Kaleb Ortiz

Report | Print
Feb 13, 2025

Murgado Lincoln of Chicago responded

Thank you for the kind words! We’re so glad you’re happy with the work and our service team. We’ll be here for your next visit, and we look forward to continuing to take great care of your car. See you next time!

February 05, 2025

Dealership Rating
Employee Rating

Helpful staff. Kept me in the loop with the work on my Bronco Sport. Provided a ride home since it was a couple day fix. Great job. More

by steveconnell33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 13, 2025

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We’re so glad to hear our staff kept you informed and provided you with a ride home to make the process more convenient. It’s our goal to offer excellent service, and we’re happy to know we met your expectations. Looking forward to seeing you again for your next service!

February 05, 2025

Dealership Rating
Employee Rating

The crew was very courteous. Dealership was clean and scheduling was easy. Spent time reviewing the work done on my vehicle. More

by DGUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay , Philip Mugan

Report | Print
Feb 13, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our team and that everything from scheduling to the work review went smoothly. We take pride in providing a clean and welcoming environment, and it's great to know you appreciated that. Looking forward to helping you again in the future!

February 03, 2025

Dealership Rating
Employee Rating

Went in for an oil change and tire rotation. The staff was friendly and the service was fast/great! Will be doing all my oil changes here. More

by Krystal M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 03, 2025

Murgado Lincoln of Chicago responded

That's great to hear! We’re glad you had a great experience with friendly service and quick turnaround. We look forward to handling all your future oil changes and providing top-notch service every time!

1
...
6
7

Dealership Inventory (45 Vehicles)

new 2026 Lincoln Aviator car, priced at $61,595
2026 Lincoln Aviator
new
Blue Metallic exterior
Automatic
All-wheel Drive
$61,595
View Details
new 2025 Lincoln Navigator car, priced at $97,380
2025 Lincoln Navigator
new
Infinite Black Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$97,380
View Details
new 2026 Lincoln Aviator car, priced at $68,845
2026 Lincoln Aviator
new
Whisper Blue Metallic Clearcoat exterior
Automatic
All-wheel Drive
$68,845
View Details
new 2026 Lincoln Aviator car, priced at $68,445
2026 Lincoln Aviator
new
Whisper Blue Metallic Clearcoat exterior
Automatic
All-wheel Drive
$68,445
View Details
new 2026 Lincoln Navigator car, priced at $107,640
2026 Lincoln Navigator
new
Infinite Black Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$107,640
View Details
new 2026 Lincoln Nautilus car, priced at $57,740
2026 Lincoln Nautilus
new
White Platinum Metallic Tri-Coat exterior
Automatic
All-wheel Drive
$57,740
View Details
View All Inventory