Joshua Smith
Joshua Smith at Murgado Lincoln of Chicago
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Joshua Smith

Service Advisor

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Joshua Smith

March 03, 2025

Dealership Rating
Employee Rating

The experience was great. The technician was attentive and friendly. The work was done in a timely manner. More

by llinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay, Aimmey Garcia

March 03, 2025

Dealership Rating
Employee Rating

Very respectful,good service. great communication..they drop you off to you house and pick you up when you vehicle is ready. More

by no20
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

March 03, 2025

Dealership Rating
Employee Rating

Got everything done quick, never have gad any issues with customer service or quality of work. More

by AARONSHERMAN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2025

Dealership Rating
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Joshua was very personable and professional. Any questions and or concerns he was efficiently and in a timely manner able to provide me with answers. More

by adpbutterfly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 28, 2025

Dealership Rating
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Wonderful staff and clean space. Highly recommended customer service staff as well. Thanks Everyone involved More

by robert.rookey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Vihnanek

February 27, 2025

Dealership Rating
Employee Rating

It is always a pleasure to be able to come and have my vehicle services by very friendly staff and knowledgeable advisors. More

by Lawshea18
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're thrilled to hear that you consistently have a positive experience with our friendly staff and knowledgeable advisors. We appreciate your loyalty!

February 27, 2025

Dealership Rating
Employee Rating

Good customer service, Very easy to scheduled an appointment, Drop off the vehicle for a recall from the manufacturer and they replaced the needed parts at no time, Also the staff where pretty good More

by Javier Gutierrez
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 27, 2025

Dealership Rating
Employee Rating

They are courteous, communicate consistently the status and are good at identifying the reason for the issue the car was brought in for. They went the extra mile to take care of an additional small issue a More

by Judy.neafsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Garcia

Feb 27, 2025

Murgado Lincoln of Chicago responded

Thank you for the great review! We're glad to hear our team provided clear communication and went the extra mile to take care of your car. We appreciate your trust in us and look forward to serving you again!

February 26, 2025

Dealership Rating
Employee Rating

I always have a good experience when I take my vehicle for service I definitely recommend it More

by lizsumay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We’re thrilled to hear that you always have a positive experience with our service team. Your recommendation means a lot to us, and we look forward to helping you again in the future!

February 19, 2025

Dealership Rating
Employee Rating

The people working at the dealership were friendly and courteous.They answered all my questions. I will definitely be back soon. Thankyou More

by Name0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay, Divis Hightower

Feb 19, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear our team provided a friendly and helpful experience. We look forward to seeing you again soon!

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