Joshua Shepard

They scammed me into buying the car which we agreed on $24k inclusive of all taxes to $35k where all the online documents has my forged signatures where is no mention of the finance company my car is loan $24k inclusive of all taxes to $35k where all the online documents has my forged signatures where is no mention of the finance company my car is loaned for. None of their documents are clear and detailed about pricing. They didn't let me sign any physical invoice Also the sales guy physically misbehaved with me when he delivered the car to me Now I have to pay a high price of $35k More

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Prompt service, courtesy and done on time. The staff is knowledgeable and respectful. Pleasant surprise to the car wash at the end! The staff is knowledgeable and respectful. Pleasant surprise to the car wash at the end! More

by JEWLDOG2 Verified Customer Verified Customer

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Friendly and knowledgeable associates made this car buying experience one of the best. Kudos to all who were involved. buying experience one of the best. Kudos to all who were involved. More

by tico7700 Verified Customer Verified Customer

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They are phenomenal! I live out in the country, no big dealerships nearby. I drove an hour and a half To CC Hyundai of Rockwall. I was very impressed with the selection I live out in the country, no big dealerships nearby. I drove an hour and a half To CC Hyundai of Rockwall. I was very impressed with the selection of vehicles so much it took me all day to decide which one I wanted. I went with a brand new Elantra and love it! Awesome car buying experience! They were nice, helpful, and very patient! I definitely recommend this dealership! More

by neldawin Verified Customer Verified Customer

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They all scammed me royally! Joshsua clearly mentioned $24kOUD and now they r making all fake documents for $35k. I have been trapped Joshsua clearly mentioned $24kOUD and now they r making all fake documents for $35k. I have been trapped More

by N Verified Customer Verified Customer

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My blinkers on the mirrors don’t work and I told the service representative. Why do you charge a fee when you pay with a debit or credit card. service representative. Why do you charge a fee when you pay with a debit or credit card. More

by george.bolin Verified Customer Verified Customer

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Forced GPS at $1,000, forced contract to allow personal info be sold, snuck in contract that allows cancellation then wouldn’t allow cancelation. info be sold, snuck in contract that allows cancellation then wouldn’t allow cancelation. More

by robert.dorman2 Verified Customer Verified Customer

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Excellent service, i will keep returning back to clay Cooley for my service needs . Very friendly and fast! Cooley for my service needs . Very friendly and fast! More

by clmott2021 Verified Customer Verified Customer

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They didn’t have the color Santa Cruz I wanted , so they tracked down one in Abilene and went to get it for me. I’m amazed they would go that far to get me the vehicle I wanted. Everybody at Clay Cooley Hyu tracked down one in Abilene and went to get it for me. I’m amazed they would go that far to get me the vehicle I wanted. Everybody at Clay Cooley Hyundai is friendly and respectful. More

by cactusrose700 Verified Customer Verified Customer

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Joshua Shepard was amazing to work with while Cody Denton and Gene Preskitt are both very crooked in their ways. While Joshua helped me find a car that matched what I was looking for. Cody and Gene are very and Gene Preskitt are both very crooked in their ways. While Joshua helped me find a car that matched what I was looking for. Cody and Gene are very sexist and used the fact that I was a female to corner me and try to get me to add unnecessary packages. I was trading in my old car and getting a certified preowned and wanted just that. Cody would not take no for an answer so he brought in Gene to double down on the packages. Only after my dad and husband both said no via phone call would they back off but they still played with the numbers on their side to sneak the extra package in. More

by johnsonamanda1121 Verified Customer Verified Customer

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