Joshua Nunez

Fool me twice - This is the second car I have purchased from O'Meara and it's only getting worse. They have good cars at good prices but the customer service makes it unbearable. Here's my experience s from O'Meara and it's only getting worse. They have good cars at good prices but the customer service makes it unbearable. Here's my experience so far as I still dont have the car 4 days later: Monday - Went into test drive. Sales process with Josh Nunez was fine. I told Josh I would be back at 6 to finalize. Show up at 550 and don't get to even speak to Finance department till 715. Was told by Josh the Car would be ready but apparently the service department didn't complete the repair. Josh told me he would call me Tuesday to arrange pick-up Tuesday - Mid-day and I still haven't heard from Josh. Josh finally texts saying Wednesday afternoon or Thursday. Texted him that we would come pick up the car and bring it back if needed as the part wasn't in. No response from Josh and asked to speak with the manager. The manager (Chris Mata) finally calls me at 5 but echoed the same message Wednesday - Receive a text stating repair is another 2-3 days out. So now we are looking at Friday or Saturday at this point. Asked to speak with the GM and haven't received a call back 7 hours later. At this point, I'm not even sure I want the car. Omeara is sure happy to take your money and then they just forget about you. Stay away More

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Salesman Josh Nunez was extremely helpful. He listened to my wants and made it happen. Very nice people to deal with. He listened to my wants and made it happen. Very nice people to deal with. More

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Everyone at O'Meara Ford is awesome! ! All pleasant and friendly!! Thanks to all!! They always treat me well !! ! All pleasant and friendly!! Thanks to all!! They always treat me well !! More

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I sold my truck to this dealer ship 2 months ago and still haven’t received my money from them they are extremely shady I’ve called 10+ times over the last 3 days and get told to leave a voicemail and n still haven’t received my money from them they are extremely shady I’ve called 10+ times over the last 3 days and get told to leave a voicemail and never receive my call back absolutely garbage dealership to deal with and they have my truck listed on the website. More

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Stay away! They won't even let you get out of your vehicle before they are all up on you and start about the 'great deal' they are going to make you (we specifically dealt with Patrick Olsen). Then th vehicle before they are all up on you and start about the 'great deal' they are going to make you (we specifically dealt with Patrick Olsen). Then they will give you an agreed upon financing deal only to come back 10 days later and tell you it's significantly higher, or you have to pay a huge fee and turn in the car. And essentially force you to keep the car. They will use typical car salesman tactics to try and pressure you to sign papers or agree to prices you are not comfortable with. (I thought we were past those old ways of predatory salesmen! Not here!). They won't communicate with you or follow through with their commitments, and be very careful to make sure you aren't owed a rebate from Ford, as they will conveniently forget about those as well. And once the deal is done, good luck even getting a phone call back. We are STILL waiting on our paperwork and now had to go to Ford corporate and create a case, just for our copies of the sale! We can't get a return call from anyone at the dealer... sales, management, finance, doesn't matter, they just don't care after the sale. And don't get me started on the service dept, just read the reviews for yourself please... More

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Really disappointed We were lied to Cheated and swindled into making a purchase just for they can have a sale and a profit I have bought cars before their leased cars t We were lied to Cheated and swindled into making a purchase just for they can have a sale and a profit I have bought cars before their leased cars there before but never again I am through with omera Ford moved on to medved Will be telling friends and relatives about my dissatisfied experience cause I've sent people over there before but never again More

by MARTINEZD2414 Verified Customer Verified Customer

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O'Meara Ford help us find a nice car at a fair price. Sales People where very helpful and patient in looking for and finding the right car for a fair price. We are happy to build are credit and finance wi Sales People where very helpful and patient in looking for and finding the right car for a fair price. We are happy to build are credit and finance with O'Meara Ford. To have a great car at a low price and I'm insured. Win, Win for everyone thanks to O'Meara Ford. Sincerely Rory Gonzales More

by RORYG475 Verified Customer Verified Customer

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Amazing We recieved excellent care from clarissa and josh the sales manager. Exceptional customer service. They both were patient and helped our family get in We recieved excellent care from clarissa and josh the sales manager. Exceptional customer service. They both were patient and helped our family get into a Exceptional vehicle i would recommend this location. More

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DO NOT SHOP HERE This dealership is a total scam they will do anything they can to trick you take your money and completely change deals. I went in there just to look This dealership is a total scam they will do anything they can to trick you take your money and completely change deals. I went in there just to look at a car as soon as I stepped on to the lot there was a salesman their smooth talking me telling me everything I wanted to hear took me inside negotiated for 3 hours after which I told him I needed to go I had things to do that day-and couldn't spend all-day at a dealership. He wanted to hurry up he had paperwork for me to sign just to look at a car so I sign them and next thing I know I'm buying a car. As soon as I got to the finance department the paperwork was completely different from what we had talked about. They shorted me $4000 on my trade in and the price of the car seemed to go along with the payments. Will never shop here again and I urge everybody that reads this not to even step on their lot because you might get sucked into their vortex just like I did. When I call them to tell them about the issue they said they would call me back. It's been 4 days now nobody has called me back except to try to sell me another car. When I told them I was an interest at all I wanted was things to be right with the car I just bought nobody calls me back-and when I call-in everybody blows me off. More

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All day Started out great but had a few bumps but closed the deal. Must like these people, this is the forth vehicle purchased from Ford. Ask for Josh or Leo Started out great but had a few bumps but closed the deal. Must like these people, this is the forth vehicle purchased from Ford. Ask for Josh or Leo More

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