Joshua Lowery

Sam Limo is an amazing salesman and an even better person. No matter where you are from it is worth the drive to do business with him and Five Star Ford NRH. Sam takes the time to get to know his c person. No matter where you are from it is worth the drive to do business with him and Five Star Ford NRH. Sam takes the time to get to know his customers and he works very hard to make sure that they are very satisfied !! We will always do business with Sam and Five Star!! THANK YOU SAM! More

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We had an amazing experience. Sam in the Aftermarket is great to work with and really appreciate all of his hard work and follow up. Sam Limo is an awesome salesman and that is Sam in the Aftermarket is great to work with and really appreciate all of his hard work and follow up. Sam Limo is an awesome salesman and that is why we have now bought our 4th car/truck with him. He will go the extra mile to make sure that you are satisfied and happy. Mark in Finance is a really good guy and he treats you like family. Josh in Service goes above and beyond to take care of you and your family. Because of people like these guys is why we will always do business with Five Star Ford North Richland hills!!!! More

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was a pleasure to deal with Alfred in sales. Finance dept was excellent as well. i would most definitely recommend Finance dept was excellent as well. i would most definitely recommend More

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OUTSTANDING IN ALL AREAS OF CUSTOMER SERVICE.I have OUTSTANDING IN ALL AREAS OF CUSTOMER SERVICE. I have purchased numerous vehicle from many many dealerships in my time. I have never enjoyed the relat OUTSTANDING IN ALL AREAS OF CUSTOMER SERVICE. I have purchased numerous vehicle from many many dealerships in my time. I have never enjoyed the relationship I have with Five Star Ford in North Richland Hills. From the General Manager Joshua Fichter, Sales Rick Dike, Jeff Smith, Finance David Hill, After Market Sam and William, and the Service and Parts Department. Every visit is like visiting family and friends. The very best deal possible without all the back and fourth haggling over my trade value and their price, etc., etc. Working with and doing business with Five Star Ford, North Richland Hills couldn't be easier and more pleasant. May sound weird but I enjoy stopping by from time to time and just hanging out. As long as I am able to purchase vehicles, I will be a VERY LOYAL Customer More

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Just purchased a 2021 F 150 King Ranch from Greg. Greg worked hard to get my business. I apprecaite and recommend Greg to anyone looking to purchase a new or pre owned vehicle. Leonard worked hard to get my business. I apprecaite and recommend Greg to anyone looking to purchase a new or pre owned vehicle. Leonard More

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Josh Lowery is the Man Josh Lowery is a long-time friend and one of the best customer advisors in the business. The check-in process is always consistent and dependable. Wit Josh Lowery is a long-time friend and one of the best customer advisors in the business. The check-in process is always consistent and dependable. With Josh, you are more than a service transaction, and he will do his absolute best to ensure repairs are done in a timely and effective manner. My 2015 Escape was in for service to diagnose and repair a noise in addition to some routine maintenance. Josh made sure I stayed informed in the process and was aware of the best possible options for repair. Five Star Ford is lucky to have an advisor as professional as Josh. More

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Best Dealership Experience in 40 Years I've never been one to take my vehicles to the dealer for service because they are always booked and very expensive. Twice in the last year, I have ne I've never been one to take my vehicles to the dealer for service because they are always booked and very expensive. Twice in the last year, I have needed specialty repairs that required dealer tools and computers. The first of those two experiences was at a different dealership and it was an absolute nightmare. This most recent experience was at Five Star Ford and they showed me that not all dealerships are alike when I comes to customer service. All of the employees were super nice and did everything possible to accommodate my needs. I paid an arm and a leg for my repair, but they pulled some strings and returned my truck to me the same day!! Five Star is the only dealer I'll trust going forward. More

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Great Service I took my vehicle in for warranty repair and Josh took great care of me and my vehicle. The repairs took a bit longer than expected which is understan I took my vehicle in for warranty repair and Josh took great care of me and my vehicle. The repairs took a bit longer than expected which is understandable for how busty they were. Josh kept me updated on the status and never over-promised what they did not deliver. I received my vehicle the day that Josh told me I would most likely get it back and my car is back to it's working condition. Five Star Ford in North Richland Hills has gained a repeat customer through this experience. More

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Thank you thank you for being there for me of why my car was in your care I wouldn't recommend you guys to any of my friends and family when they are looking fo thank you for being there for me of why my car was in your care I wouldn't recommend you guys to any of my friends and family when they are looking for a new vehicle thank you again More

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What happened to the service department I have been going to this dealership every since I moved to the area. I have bought two new vehicles from them and love their sales department. I onc I have been going to this dealership every since I moved to the area. I have bought two new vehicles from them and love their sales department. I once felt the same about the service department but my last couple of visits were not what I have become accustomed to when going to this location. Over the last two days I have took each of my vehicles in to be serviced and both times I had to fund someone to assist me. The second time when I went inside I found two service advisors playing with their phones. Both visits took extended periods of time to get oil changes with the longest being three hours. Not sure what happened but it may be t I me to find a new home. Sad but true. More

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