

Dealership Experience
13 yrs, 2 mos
Industry Experience
20 yrs, 2 mos
Specialties & Trainings
VOLKSWAGEN CERTIFIED
414 Reviews
Write a Review414 Reviews of Joshua Lane
June 10, 2025
Excellent customer service. Friendly people. I did a walk-in appointment for routine service and I got in and out fast. Friendly people. I did a walk-in appointment for routine service and I got in and out fast. More
Other Employees Tagged: Scott Fuller, Amanda Badgewell
June 04, 2025
Worst service department we’ve ever dealt with! They lied about the issues with our car, did not fix the issues! Finally the real issues were taken care of by another dealership after having it tow They lied about the issues with our car, did not fix the issues! Finally the real issues were taken care of by another dealership after having it towed a second time. We will never recommend Serra Volkswagen to anyone! They treat you like an idiot and take your money! More
Other Employees Tagged: Scott Fuller
May 29, 2025
I was in and out very quick and I have no complaints it was a very good experience was a very good experience More
Other Employees Tagged: Scott Fuller, Amanda Badgewell
May 27, 2025
Service was very quick and helpful. The assistance at the front desk was phenomenal and they got me in and out. I absolutely love the service that’s been provided. The assistance at the front desk was phenomenal and they got me in and out. I absolutely love the service that’s been provided. More
Other Employees Tagged: Scott Fuller, Jeff Roe, Payden Sewell, Amanda Badgewell, Jeff Coleman
May 26, 2025
i love the service that i received from serra volkswagen and would be coming back again and would be coming back again More
Other Employees Tagged: Scott Fuller, Jeff Roe, Payden Sewell, Amanda Badgewell, Jeff Coleman
May 23, 2025
We have had multiple Nissans that we have taken to Serra. The service department is always helpful, friendly, and I have always been treated with respect. The service department is always helpful, friendly, and I have always been treated with respect. More
Other Employees Tagged: Scott Fuller, Amanda Badgewell
May 23, 2025
Efficient service, friendly staff, and clear communication. Car returned in great condition and on time—overall a smooth, satisfying experience. communication. Car returned in great condition and on time—overall a smooth, satisfying experience. More
Other Employees Tagged: Scott Fuller, Amanda Badgewell