Joshua Jones

A+++++++. The best car buying experience I’ve ever had in my life. The people at Heritage Subaru in Owings Mills made me feel so good I bought a car to replace The best car buying experience I’ve ever had in my life. The people at Heritage Subaru in Owings Mills made me feel so good I bought a car to replace my own with my wife’s same-day purchase. Chuck, Josh and Shawn are superstars in my book. I’d look for a Subaru before anything else because of how these guys represented the product, their knowledge of each of their roles and how fantastically they did in them. They are caring, personable and don’t pressure people into anything. They listen and find a way to help you not sell you. How do I know? I saw them do it for my wife and was so moved I started the purchase process for myself on the spot. I didn’t bring anything with me because I wasn’t planning on it but they’re that good. God bless them all. I’m telling anyone I know looking to buy or lease about these people. They made the best impression on the first try. More

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Aaron Ringgold and Josh Jones and Greg J were awesome. This is my 4th Subaru from this dealership. This team is A1. They are excellent in their communication with one another and with me. They were upfron This is my 4th Subaru from this dealership. This team is A1. They are excellent in their communication with one another and with me. They were upfront with all cost and availability of vehicles. Aaron answered all of my questions as I was on the fence of Forester Hybrid or non- hybrid. He was able to help guide me in my decision. At first, they couldn’t find colors that I liked due to availability however Greg was able to find the color that I initially wanted. Josh Jones has been the finance person on my last three cars. He is awesome. He went over all the options available for leasing vs buying. Heritage Subaru Owings Mills is the place to go for your Subaru car and service is great there too. They have serviced all of my cars. More

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Great customer service! Sumbal, Antonio, Milton, Shawn and the entire Heritage Subaru team was very helpful! Would recommend this dealership to friends and family! Sumbal, Antonio, Milton, Shawn and the entire Heritage Subaru team was very helpful! Would recommend this dealership to friends and family! More

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Our experience purchasing the Subaru Forester Hybrid was incredibly smooth, thanks to the outstanding support from the entire team. Emmett Russ set the tone from the moment we first spotted the car on the l incredibly smooth, thanks to the outstanding support from the entire team. Emmett Russ set the tone from the moment we first spotted the car on the lot, and everything that followed exceeded our expectations. The process was seamless, memorable, and filled with genuine positive energy. Every team member was exceptionally personable, taking the time to clearly explain each step without ever making us feel rushed. The 45-minute drive to find the right dealership was absolutely worth it. Keep up the fantastic work! More

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Ansley Ratnayake was very helpful guiding us to the best car and facilitating the purchase. car and facilitating the purchase. More

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The reason for the review is my exception experience with Emmett Russ. He was able to expertly allay my fears and make the car buying experience less stressful. Additionally, Emmett was able to answer questi Emmett Russ. He was able to expertly allay my fears and make the car buying experience less stressful. Additionally, Emmett was able to answer questions after I purchased the car. I’d absolutely refer my family and friends to Emmett at this dealership! More

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Ansley, Josh and Tavon were extremely helpful and efficient. They were great to work with. efficient. They were great to work with. More

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All of the people that we encountered at the dealership were upfront, helpful and responsive. were upfront, helpful and responsive. More

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Sam Price is an awesome sales consultant. From his welcoming "we-have-what-you-want" video to his professional and calming manner, he helped me select the exact model of Honda Subaru I needed From his welcoming "we-have-what-you-want" video to his professional and calming manner, he helped me select the exact model of Honda Subaru I needed. He went so far as to move my GSD crate from my old car to my new one, to ensure I was good on all fronts. Josh Jones, the finance manager, was equally thoughtful and patient going through all of my options for warranties and car maintenance contracts. Overall, a great experience! More

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Yesterday I purchased my second Impreza. The staff was extremely helpful and patient with my unusual situation. A big shout out to Tom, Josh, James and the GM Chris for helping me get my n The staff was extremely helpful and patient with my unusual situation. A big shout out to Tom, Josh, James and the GM Chris for helping me get my new car. They were very professional and wonderful to deal with. I recommend this dealership to everyone who wants a delightful sales experience. Thank you! More

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