Joshua Jones
F&I Manager
Heritage Subaru Owings Mills
9808 Reisterstown Road, Suite 1
Owings Mills, MD 21117
Dealership Experience
10 yrs, 7 mos
471 Reviews
Write a Review471 Reviews of Joshua Jones
December 17, 2025
Tavon, Ansley, and Josh (funniest guy I've ever met) were an amazing team helping us purchase our 2nd Subaru from Heritage in 6 years. It was a pleasant experience start to finish when we went for a test rid an amazing team helping us purchase our 2nd Subaru from Heritage in 6 years. It was a pleasant experience start to finish when we went for a test ride with our kids to the day we should up to purchase a vehicle. If you're looking for consistency, kindness, trust, and reliability, ask for those 3 by name. More
Other Employees Tagged: Tavon Shannon, Ansley Ratnayake
December 13, 2025
We have purchased multiple cars from this location and they are always helpful and easy to work with. they are always helpful and easy to work with. More
Other Employees Tagged: Shawn Davie, Sumbal Babar
October 29, 2025
Outstanding in all aspects. Knowledgeable, anticipatory, respectful, communicative . . .the list of accolades could go on and on. Sales, service, finance and most of all -leader Knowledgeable, anticipatory, respectful, communicative . . .the list of accolades could go on and on. Sales, service, finance and most of all -leadership are exemplary. More
Other Employees Tagged: William Middleton, Shawn Davie, Tim Hardiek, Katie McGehee
October 21, 2025
I had decided to trade-up my 7 year old Subaru Forester for a newer model - 2025 or a 2026 that would come out next month. I met with Ansley at our agreed upon time and he showed me 3 Foresters: Premium, L for a newer model - 2025 or a 2026 that would come out next month. I met with Ansley at our agreed upon time and he showed me 3 Foresters: Premium, Limited, & Hybrid. He was able to answer my questions & had the keys ready for test driving. He was personable, professional, courteous, kind, & efficient. I would happily return to him for another purchase! Josh Jones helped with the financing matters & was also a pleasure to work with. Thank you gentlemen! More
Other Employees Tagged: Shawn Davie, Ansley Ratnayake
July 01, 2025
Ansley Ratnayake, our salesperson, was highly professional, knowledgeable, attentive and polite. There was a lot of cohesive teamwork evident throughout the dealership, too. Made for a pleasant e professional, knowledgeable, attentive and polite. There was a lot of cohesive teamwork evident throughout the dealership, too. Made for a pleasant environment. More
Other Employees Tagged: Ansley Ratnayake
May 29, 2025
A+++++++. The best car buying experience I’ve ever had in my life. The people at Heritage Subaru in Owings Mills made me feel so good I bought a car to replace The best car buying experience I’ve ever had in my life. The people at Heritage Subaru in Owings Mills made me feel so good I bought a car to replace my own with my wife’s same-day purchase. Chuck, Josh and Shawn are superstars in my book. I’d look for a Subaru before anything else because of how these guys represented the product, their knowledge of each of their roles and how fantastically they did in them. They are caring, personable and don’t pressure people into anything. They listen and find a way to help you not sell you. How do I know? I saw them do it for my wife and was so moved I started the purchase process for myself on the spot. I didn’t bring anything with me because I wasn’t planning on it but they’re that good. God bless them all. I’m telling anyone I know looking to buy or lease about these people. They made the best impression on the first try. More
Other Employees Tagged: Shawn Davie, Aaron Ringgold, Chuck Celeste
May 27, 2025
Aaron Ringgold and Josh Jones and Greg J were awesome. This is my 4th Subaru from this dealership. This team is A1. They are excellent in their communication with one another and with me. They were upfron This is my 4th Subaru from this dealership. This team is A1. They are excellent in their communication with one another and with me. They were upfront with all cost and availability of vehicles. Aaron answered all of my questions as I was on the fence of Forester Hybrid or non- hybrid. He was able to help guide me in my decision. At first, they couldn’t find colors that I liked due to availability however Greg was able to find the color that I initially wanted. Josh Jones has been the finance person on my last three cars. He is awesome. He went over all the options available for leasing vs buying. Heritage Subaru Owings Mills is the place to go for your Subaru car and service is great there too. They have serviced all of my cars. More
Other Employees Tagged: Shawn Davie, Gregory Jacobson, Aaron Ringgold
May 24, 2025
Great customer service! Sumbal, Antonio, Milton, Shawn and the entire Heritage Subaru team was very helpful! Would recommend this dealership to friends and family! Sumbal, Antonio, Milton, Shawn and the entire Heritage Subaru team was very helpful! Would recommend this dealership to friends and family! More
Other Employees Tagged: William Middleton, Shawn Davie, Milton Taylor, Tim Hardiek, Sumbal Babar, Greg Altieri, Antonio Ramirez , Sam Price
April 30, 2025
Our experience purchasing the Subaru Forester Hybrid was incredibly smooth, thanks to the outstanding support from the entire team. Emmett Russ set the tone from the moment we first spotted the car on the l incredibly smooth, thanks to the outstanding support from the entire team. Emmett Russ set the tone from the moment we first spotted the car on the lot, and everything that followed exceeded our expectations. The process was seamless, memorable, and filled with genuine positive energy. Every team member was exceptionally personable, taking the time to clearly explain each step without ever making us feel rushed. The 45-minute drive to find the right dealership was absolutely worth it. Keep up the fantastic work! More
Other Employees Tagged: Shawn Davie, Emmett Russ
April 30, 2025
Ansley Ratnayake was very helpful guiding us to the best car and facilitating the purchase. car and facilitating the purchase. More
Other Employees Tagged: Ansley Ratnayake

