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Joshua Hansmeier
Joshua Hansmeier at Bell Honda
Refer Me

Joshua Hansmeier

Service Advisor

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

Contact Me
4.6
257 Reviews

Hello! I've been at Bell Honda since June 2012 and would love to meet you and your Honda. In addition to working with you on your cars needs, I enjoy travel, mountaineering, motorcycles and baking. I love animals, currently living with 2 cats, 1 dog and 4 chickens.

Dealership Experience

12 yrs, 8 mos

Industry Experience

12 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.6

257 Reviews

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257 Reviews of Joshua Hansmeier

January 21, 2025

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Employee Rating

The job was done correctly and was finished on time. I am very grateful to have all the electronics working again More

by none
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 20, 2025

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Service was great, done timely and efficiently. Smooth process, definitely recommend this dealership to all Honda owners. More

by CHEYENNERENAAEE96
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Bell Honda responded

Thank you! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we’re glad we could make the process smooth for you. Looking forward to serving you and other Honda owners in the future!

January 20, 2025

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The service center is not always consistent with communication on what repairs are needed and have been taken care of. More

by RWOODINPHX
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Bell Honda responded

We understand how important it is to keep you fully informed about repairs, and we regret any inconsistencies you may have encountered. We are committed to improving in this area and ensuring clearer communication moving forward. If you'd like to discuss this further or if there’s anything else we can do to assist you, please don't hesitate to reach out to Trish Viramontez at TViramontez@vtaig.com.

January 20, 2025

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Need better guidance on what to do when pulling in for appointment. Had to wait too long for the staff member to check the car in. Need better explaining of what was found for regular car maintenance eval More

by HHOLLANDMD
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Workmanship
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Recommend Dealer
Yes
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January 20, 2025

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Have the patience to explain the guests' concerns and provide plans and suggestions. The service is also very thoughtful. More

by theaim127
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Recommend Dealer
Yes
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Jan 21, 2025

Bell Honda responded

Thank you! We’re thrilled to hear that our team’s patience and thoughtful service made a positive impact on your experience. Your feedback inspires us to keep delivering great support. Looking forward to welcoming you back soon!

January 19, 2025

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This location had awesome service. My car was taken to fix a track and was ready on time. More

by KRMN8991
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Bell Honda responded

Thanks! We're thrilled to hear you had an awesome experience with our service. Timely repairs are a priority for us, and it’s great to know we met your expectations. We appreciate your support and look forward to serving you again!

January 19, 2025

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Joshua is always efficient in making sure my car gets the maintenance it needs. He is a true professional whenever I take my car in for whatever repair it needs! More

by VEGALLE3535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Bell Honda responded

Thanks! We're thrilled to hear about your positive experience with Joshua. His professionalism and efficiency are truly valued here. We appreciate your feedback and look forward to continuing to provide excellent service for your car maintenance needs!

January 18, 2025

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You guys sold me a lemon. It’s been in the shop 4 times since I bought it More

by KNOXJENNIFERC
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Workmanship
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Recommend Dealer
No
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Jan 20, 2025

Bell Honda responded

We truly regret to hear about the ongoing issues with your vehicle. Our goal is to provide the best possible experience, and it seems we missed the mark in your case. If you haven’t already, we encourage you to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

January 18, 2025

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Employee Rating

Sus - took Pilot in for oil change and now traction control system (TCS) is broken. The TCS light literally came on when I got in it to leave from their work in the shop. They were too eager to finance More

by 1 sad Pilot
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: GM

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Jan 20, 2025

Bell Honda responded

We understand how frustrating it must be to have the Traction Control System (TCS) light come on immediately after servicing your vehicle. We aim to ensure every customer is completely satisfied with our service, and we regret that this situation has not met your expectations. We also understand your concern regarding the surcharge for credit card payments, which is a policy we must uphold. That said, we want to ensure your vehicle's needs are addressed promptly and correctly. Please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

January 18, 2025

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Employee Rating

I didn't buy my car from this deership but I wish I had. Very knowledgeable service department. More

by mhoward726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

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Jan 20, 2025

Bell Honda responded

Thank you! We're thrilled to hear you had a positive experience with our service department. Our team is dedicated to providing top-notch support, and we appreciate your kind words. If you ever need assistance in the future, we’re here to help!

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