Joshua DeLaunay

Be aware of xxxxx bait and switch scam. Waited for the loaded, Limited model I wanted to buy to arrive, took it for a Test drive and told the salesman I wanted to buy the truck. I was brou Waited for the loaded, Limited model I wanted to buy to arrive, took it for a Test drive and told the salesman I wanted to buy the truck. I was brought into a sales office and started on the paperwork, they took the Truck to “get it ready for me, when the paperwork was finished they had a truck backed in and ready for me to take home. I drove the truck home, days later I couldn’t figure out why the backup camera view wasn’t the same as when I test drove it, so I called the dealership, they stated it was a setting and was probably on demo mode, so I tried every setting, but I couldn’t get the the same backup view so I went to the dealership. Upon arrival I conveyed the issue I was having with the backup camera view, the salesman walked around the truck and said, this truck doesn't have the Birds Eye view camera option, I said the truck I test drove and stated I wanted to buy did. The salesman said there is nothing we can do about that! The stigma about slimy car salesman is there for a reason and stands true for the salesman that pulled the bait and switch on me. More

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What I thought was a burn out headlight it was actually a wiring problem what you guys fixed in a jiffy wiring problem what you guys fixed in a jiffy More

by kevinpattlewis Verified Customer Verified Customer

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Very helpful in getting my dash cam mount off my old vehicle and getting it to me vehicle and getting it to me More

by cgrgtgsg Verified Customer Verified Customer

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There were a few mistakes made during the initial processing of my vehicle. But the dealership stood behind everything and it was a pretty smooth transition through service. processing of my vehicle. But the dealership stood behind everything and it was a pretty smooth transition through service. More

by Bruce Verified Customer Verified Customer

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The staff at Dick's was great throughout the process of purchasing my slightly used truck. They listened to my needs and negotiated an amazing deal which included adding features to the truck that were a m purchasing my slightly used truck. They listened to my needs and negotiated an amazing deal which included adding features to the truck that were a must have for me. They also repaired cosmetic damages to the truck which would have cost me a few thousand dollars. Everyone was friendly and professional, and I will recommend the dealership to anyone in the market for CDJR. More

by jbaxter17 Verified Customer Verified Customer

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We had a good experience with everyone at this dealership. We would recommend this dealership. dealership. We would recommend this dealership. More

by r3christ Verified Customer Verified Customer

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I had a great experience buying a used car here; I do a lot of research before buying a car and they gave me a fair price, a good deal on my trade-in, and didn't try to haggle when I said I wanted none of lot of research before buying a car and they gave me a fair price, a good deal on my trade-in, and didn't try to haggle when I said I wanted none of the additional add-on packages. Sierra was wonderful to work with; I would send any of my friends to her! Josh in Finance was also very nice. 10/10 More

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Mike Johnston was very personable and relatable. Pretty good knowledge given how new he was to sales. Thank you Mike! Pretty good knowledge given how new he was to sales. Thank you Mike! More

by terry062005 Verified Customer Verified Customer

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All contacts have been handled on very professional manner facility is very conducive to do business with manner facility is very conducive to do business with More

by shami65 Verified Customer Verified Customer

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I was very pleased with the responsiveness in greeting and closure of my transaction. Very professional and a pleasure to do business with. and closure of my transaction. Very professional and a pleasure to do business with. More

by Mat Verified Customer Verified Customer

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