Joshua Dabney
Joshua Dabney at Suburban Ford of Waterford

Joshua Dabney

Business Manager

Suburban Ford of Waterford

6975 Highland Rd
Waterford, MI 48327

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4.2
22 Reviews
4.2

22 Reviews

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22 Reviews of Joshua Dabney

June 27, 2025

Dealership Rating
Employee Rating

I bought out of state site unseen and they took extra photos and answered any questions I had.Ed Rogin did a very good job and I would purchase from him again. Overall satisfied More

by deerej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Rogin, Nick Plummer

Jun 27, 2025

Suburban Ford of Waterford responded

We're glad to hear that Ed Rogin and the team at Suburban Ford of Waterford provided you with a satisfying out-of-state purchase experience. Thank you for trusting us, and we look forward to assisting you again in the future!

June 27, 2025

Dealership Rating
Employee Rating

I bought out of state and had them take extra pictures, it was excactly as discribled. Ed Rogin did great job with questions and concerns. I would defineatly do business with him again. More

by deerej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Rogin, Nick Plummer

Jun 27, 2025

Suburban Ford of Waterford responded

We're delighted to hear that Ed provided excellent service and addressed all your questions at Suburban Ford of Waterford. It's great to know the vehicle matched its description perfectly. We look forward to assisting you again in the future!

May 16, 2025

Dealership Rating
Employee Rating

Most excellent experience of purchasing a vehicle in my life! Straight to the point, very helpful with every question, quick and easy, set up documents prior to arrival, showed up, test drove and completed More

by ben.berteau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Young, Nick Plummer

May 16, 2025

Suburban Ford of Waterford responded

Hi Ben, we're delighted to hear that your experience at Suburban Ford of Waterford was smooth and efficient! Thank you for the high recommendation, and enjoy your new vehicle!

November 02, 2024

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Employee Rating

Sold me a car that overheated at some point before I drove. Blew a head gasket less than year having it and let me take it home with a bad wheel barring that was messed up before they sold the car to me More

by Sirhustlealot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 06, 2024

Suburban Ford of Waterford responded

Thank you for taking the time to leave us a review. It's concerning to hear about the issues you've faced with your vehicle. We strive for transparency and quality in our sales, so this feedback is troubling. If you could please reach out to me at the e-mail address below with your name and contact information, I'd like to address these concerns directly and see how we can assist you further. Thank you, Liam Tuohy - Used Vehicle Manager - liamtuohy@suburbancollection.com

October 22, 2024

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Employee Rating

These guys were awesome. Ryon Merglewski kept me updated constantly through the buying process and he was attentive to all the small details. He was humble, kind, and prof More

by ShannonM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryon Merglewski

Oct 23, 2024

Suburban Ford of Waterford responded

Hi Shannon, we're delighted to hear that Ryon provided such attentive and professional service at Suburban Ford of Waterford. Thank you for sharing your experience with us! Enjoy your new car!

August 22, 2024

Dealership Rating
Employee Rating

James helped me find a used car that checked all the boxes! He let me test drive a couple and make a no-pressure decision. I couldn't have asked for a better rep! More

by dancrgrl108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Marchetti

Aug 22, 2024

Suburban Ford of Waterford responded

We're delighted to hear that James provided a no-pressure and helpful experience at Suburban Ford of Waterford! Enjoy your new ride, and thanks for the great review!

May 22, 2024

Dealership Rating
Employee Rating

Something is wrong with the windshield this dealer had installed. I bought it with a cracked windshield and the understanding that they’d replace it when I got home from my trip. Since it’s replacement my More

by Lbjohnson1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Rogin

May 22, 2024

Suburban Ford of Waterford responded

Thank you for taking the time to leave us a review. This is certainly not what we want for our customers after a repair. We'd like to investigate this matter further and find an appropriate solution for you. Please reach out at your earliest convenience so we can rectify this situation together. Thank you, Rob Reid - Service Manager - rreid@suburbancollection.com

February 27, 2024

Dealership Rating
Employee Rating

Loved working with Melissa Young, she was an absolute pleasure. She was very personal, caring, affective & got the job done. More

by Sabrina C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Wortman , Melissa Young

Feb 27, 2024

Suburban Ford of Waterford responded

Sabrina, we're so glad to know that Melissa provided you with such a positive experience at Suburban Ford of Waterford. We appreciate your kind words and look forward to serving you again in the future!

November 16, 2023

Dealership Rating
Employee Rating

By far the worse experience at a dealership in my car buying lifetime. Josh was horrible to work with and made this the most uncomfortable, shady game, and biggest waste of time experience ever. He tells More

by Edwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Scarpaci

Nov 18, 2023

Suburban Ford of Waterford responded

Hi Edwin, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (248) 781-7700 to speak to our manager directly.

October 20, 2023

Dealership Rating
Employee Rating

Josh was great to work with . He explained everything to us and told us about all the options available to protect our vehicle . More

by msavon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norm Stern, Sam West

Oct 21, 2023

Suburban Ford of Waterford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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