Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Joshua Carter
Joshua Carter at Mall of Georgia Ford
Refer Me

Joshua Carter

Digital Retail Sales

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

Contact Me
4.4
153 Reviews
4.4

153 Reviews

Write a Review

153 Reviews of Joshua Carter

June 22, 2024

Dealership Rating
Employee Rating

The Ford Edge was the best choice and I like my regular store, so I will only purchase vehicles from here. More

by DAVID KIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees , Sung Kim

Helpful
Report | Print

June 19, 2024

Dealership Rating
Employee Rating

I'm sure this is the best store. If you're buying a Ford, buy it here. More

by DAVID KIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees , SUNG KIM

Helpful
Report | Print
Jun 20, 2024

Mall of Georgia Ford responded

We're thrilled to hear that you had such a positive experience at Mall of Georgia Ford! Thank you for your kind words and recommendation. Providing excellent service and ensuring customer satisfaction are our top priorities. If there's anything else we can do for you or if you have any more feedback to share, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

June 16, 2024

Dealership Rating
Employee Rating

The salespeople were fantastic! They were knowledgeable, kind, and helpful. Great experience. They deserve nothing less than 5 stars. More

by TICHELLEP15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

Helpful
Report | Print
Jun 19, 2024

Mall of Georgia Ford responded

Thank you for taking the time to share your fantastic experience at Mall of Georgia Ford! We are thrilled to hear that our salespeople exceeded your expectations and made your car buying experience a great one. They truly deserve a 5-star rating! Congratulations on your new vehicle! We wish you many happy miles of driving.

June 14, 2024

Dealership Rating
Employee Rating

They re extremely diligent in attempts to deliver world class customer service experiences. This dealership left me feeling like I was taken care of and was treated fairly. More

by JG54939
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

Helpful
Report | Print

May 29, 2024

Dealership Rating
Employee Rating

Great car buying experience! No high pressure sales. Service after the purchase has been above and beyond. More

by andrewlong2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

Helpful
Report | Print
May 31, 2024

Mall of Georgia Ford responded

Thank you for taking the time to leave a review! We're thrilled to hear that your experience at Mall of Georgia Ford was positive. Especially hearing that our team provided a pressure-free sales environment and exceptional service after your purchase. We're always happy to help, so please don't hesitate to reach out if you have any questions or service needs in the future. Thank you for choosing Mall of Georgia Ford!

May 21, 2024

Dealership Rating
Employee Rating

Always reliable and quick to diagnose and service my Escape. Most definitely recommend this dealership! More

by angied0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 29, 2024

Mall of Georgia Ford responded

Thank you for taking the time to leave a positive review about Mall of Georgia Ford! We appreciate you recognizing that our service department is reliable, quick to diagnose issues, and efficient in completing repairs on your Escape. We strive to provide exceptional service for our customers, and your feedback lets us know we're achieving that goal.

May 15, 2024

Dealership Rating
Employee Rating

I have gone to Mall of Georgia Ford for years, they treat me like family. They are trustworthy, dependable and honest. I highly recommend. More

by smileymuir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees , Sterling Oliver Service Department

Helpful
Report | Print
May 21, 2024

Mall of Georgia Ford responded

Thank you for the wonderful review! At Mall of Georgia Ford, creating a family atmosphere and building trust with our customers is our top priority. Your feedback means the world to us, especially knowing you've been coming to us for years.

May 11, 2024

Dealership Rating
Employee Rating

Took our 2021 Expedition in for warranty work and as told over the phone they would provide a service car since the work would take 3 days. When my wife dropped the SUVv off she was told the service departme More

by Gregmachoka
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Helpful
Report | Print
May 23, 2024

Mall of Georgia Ford responded

Thank you for your review of Mall of Georgia Ford. We sincerely apologize for the miscommunication and inconvenience you experienced during your recent service visit with your 2021 Expedition. We value your loyalty as a customer, especially considering your history of significant purchases with us since 2014. We regret that this experience ultimately led you to purchase your F-250 elsewhere. To ensure a swift resolution and regain your trust, we would appreciate the opportunity to discuss this further. Please contact Sterling Oliver, our Fixed Operations Director, directly at soliver@vtaig.com. We are committed to providing exceptional service to all our customers, and your feedback helps us identify areas for improvement. Sincerely, The Mall of Georgia Ford Team

May 10, 2024

Dealership Rating
Employee Rating

It was a great experience. Pick up my truck in my house and returned it without any problem. Service really fast. Recommendable service More

by Fernando Bonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull

Helpful
Report | Print

April 25, 2024

Dealership Rating
Employee Rating

Chris was amazing & I appreciated his execution. I loved Maryland also! She really was awesome! More

by STIBS.EDU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull , Chris was amazing

Helpful
Report | Print
Apr 26, 2024

Mall of Georgia Ford responded

We're so happy to hear you had a fantastic experience! It sounds like our staff went above and beyond to assist you. We'll be sure to pass your kind words on to them. Thank you for the shoutout!

1
2
...
16

Dealership Inventory (346 Vehicles)

new 2024 Ford F-150 car, priced at $60,985
2024 Ford F-150
new
Oxford White exterior
Automatic
Four-wheel Drive
$60,985
View Details
new 2024 Ford Edge car, priced at $33,298
2024 Ford Edge
new
Iconic Silver exterior
Automatic
All-wheel Drive
$33,298
View Details
new 2024 Ford Bronco Sport car, priced at $35,568
2024 Ford Bronco Sport
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$35,568
View Details
used 2021 Ford F-150 car, priced at $45,995
2021 Ford F-150
used
LEADFOOT exterior
Automatic
Four-wheel Drive
$45,995
View Details
new 2024 Ford Escape car, priced at $32,923
2024 Ford Escape
new
Oxford White exterior
Automatic
Front-wheel Drive
$32,923
View Details
new 2024 Ford Mustang car, priced at $43,958
2024 Ford Mustang
new
Carbonized Gray Metallic exterior
Manual
Rear-wheel Drive
$43,958
View Details
View All Inventory