Josh Shook
Josh Shook at Lake Norman Chrysler Dodge Jeep Ram
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Josh Shook

Parts Advisor

Lake Norman Chrysler Dodge Jeep Ram

20700 Torrence Chapel Rd
Cornelius, NC 28031

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Josh Shook

April 15, 2024

Dealership Rating
Employee Rating

Good people, good service, only snag was the wrong cv axle was replaced and had to wait an extra few days to get the right one in More

by Evan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Preston

Apr 18, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Evan, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2023

Dealership Rating
Employee Rating

Had great service. Thermostat went out and it was fixed and I drove vehicle home that day More

by ALICIALINGER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 05, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Alicialinger, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! We hope to be of service to you again in the future. Best wishes, Lake Norman Chrysler Jeep Dodge

November 15, 2023

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Employee Rating

Customer Service from the time I called to make my appt to the day of my service was by far the best I've experienced in a long time. More

by Meghann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Conner

Dec 05, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Meghann, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Norman Chrysler Jeep Dodge. If you have any further questions, please give us a call. We're always happy to help!

September 20, 2023

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Employee Rating

Mark was a very great guy to deal with made the transaction smooth and easy. Will recommend him to any future purchases More

by andrew@midgetsdiesel.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mosayebi

Sep 22, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

May 31, 2023

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Employee Rating

people were very nice treated me well more than accommodating very impressed I bought a vehicle off the showroom floor. It wouldn’t start. I’ve never seen so many people scrambling trying to get it More

by GREGGAD2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

April 17, 2023

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Employee Rating

Mark always takes care of my business needs a treats me like a rockstar. There’s a reason I’ve purchased 15 vehicles from him. More

by DANNY65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mosayebi, Stephanie Lang, Ray Accetta, Carol Egan, John Cauble, Erin Jensen , Shanna Hurtado, Qwame Jackson, Jack Salzman

Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 17, 2023

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Employee Rating

Great experience, very efficient and effective, however my speedometer was in KM/H vs. MPH More

by SCOTTBRYAN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review and feedback! We will be sure to discuss with our team to ensure that all vehicles are returned with the same settings as they arrive with.

February 15, 2023

Dealership Rating
Employee Rating

Everyone at dealer was helpful. The jeep/Chrysler care call center was clueless. Left hand didn't know what the right hand was doing More

by jbfprop522
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Chuck Conner

Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 22, 2019

Dealership Rating
Employee Rating

Best Service Team! Awesome dealership. Everybody is friendly. Every dept. is very professional. Bought two Jeeps in last three years...they make things smooth and quick. More

by Arrie.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Mosayebi , Haleigh Lipford, Michelle Turk

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