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Josh Sartin
Josh Sartin at Newton Ford South

Josh Sartin

Service Advisor

Newton Ford South

2811 Hwy 231 N
Shelbyville, TN 37160

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Josh Sartin

June 26, 2026

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Employee Rating

Got to notice on the Ford app of an issue with the car, took it by the next day they got right on it and everything was good to go. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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June 12, 2026

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Employee Rating

I have been a local customer of the Newton family for many years .They always make sure im taking care and I have the best experience as always . Highly recommend them . More

by aliciataylor1076
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Hensel, Travis Ziegler, Miroun Ibrahim

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Jun 13, 2026

Newton Ford South responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 06, 2026

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Employee Rating

He did a good job with the sale of the truck. Good service and going over it More

by Junpugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Ingersoll, Kenneth Brinkley, Travis Ziegler, Colson Puckett

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Jun 08, 2026

Newton Ford South responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 05, 2026

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Employee Rating

Great service reps they have taken good care of my new truck I purchased from them. More

by dbvannatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rian Lusk

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Jun 07, 2026

Newton Ford South responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2026

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Employee Rating

The Ford app alerted me to a possible issue causing battery drain. Made an appointment and after a diagnostic and a conversation with the service writer the issue was quickly resolved. I always have a More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2026

Newton Ford South responded

Hello Greg, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 04, 2026

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Employee Rating

Great people and knowledge salespeople. Great service and made the buying process very easy and carefree More

by mbbalazs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Carter, Travis Ziegler, Miroun Ibrahim

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May 20, 2026

Newton Ford South responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2026

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Employee Rating

Service was completed very quickly and they inspected the entire vehicle. Very friendly service personnel More

by bnovak62850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rian Lusk, Mercedes Mondragon

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Apr 27, 2026

Newton Ford South responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2026

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Newton ford did a great job on 2 recalls on my Explorer. Gave me a ride home while doing the work and sent me a video of work being done.Everyone was very nice. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2026

Newton Ford South responded

Hello Gary, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2025

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Employee Rating

Real courteous professional knowledgeable service in a timely and efficient manner With little wait time More

by Trustee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rian Lusk, Mercedes Mondragon

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Nov 03, 2025

Newton Ford South responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2025

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Employee Rating

I always get great service. In and out very quickly. Everyone is all ways very easy to deal with. More

by terrell.joe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rian Lusk

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Oct 03, 2025

Newton Ford South responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

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