Josh Sare

Holm Buick GMC responded

We're glad to hear our staff was friendly and that you were able to get an appointment the very next day! Keeping your car clean is part of our commitment to industrious and careful workmanship. We're happy you were impressed overall and appreciate you acknowledging Ethan Hodges and Josh Sare. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

We appreciate you bringing these issues to our attention. Your feedback helps us identify areas where we need to improve our service communication and streamline our processes, especially when navigating the complexities of external warranty providers. We are determined to excel and continuously improve how we serve all our customers. Thank you for communicating with our service manager so that we may better understand what transpired and how we can better assist your needs. Safe travels! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We're thrilled to hear we were able to help you out when you needed it most! That's exactly why we're here, and we truly appreciate your loyalty and knowing you'll be coming back. Providing excellent customer care and being there for our clients is our top priority. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

We're thrilled to hear that you consistently find our service quick and efficient, and our team very friendly and courteous! Providing clear explanations for your bill and addressing any concerns you might have is a key part of our customer care and building trust. We appreciate your positive feedback about Lucas, Derek, Ethan, and Josh! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

That's an incredible story, and we're so glad we could be there for you when you needed it most! Hearing that our service department and customer service were awesome, especially during such a critical moment on your trip, truly warms our hearts. Wes Albers and Josh Sare exemplify our commitment to customer care and determination to help our clients meet the demands of their lives through their vehicles. Getting you back on the road in about three hours, allowing you to still reach your son's house the same day, is a testament to their skill and efficiency. And it's wonderful to know that Janet and Liz in the office also contributed to your fantastic experience. We are so grateful for your high recommendation of Holm Buick GMC! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Always a pleasure Dwight! It's exciting to know you continue to have a great experience and that we treat you very well. It means a lot to us that you'd recommend us to others, as that truly reflects our focus on customer care and building relationships based on Trust. Also, thank you for highlighting so many of our team members in your review response. See you next time! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

That's wonderful to hear! We're so pleased that your service was great, that you were taken in quickly, and that it didn't take long at all. Our team, including Lucas, Derek, Ethan, and Josh, strives to be industrious and provide efficient service. Thank you for your positive feedback! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so very much! It's wonderful to hear that you consider Holm Auto a great place to purchase your next vehicle! We truly appreciate your kind words and are especially grateful for your acknowledgment of Tim and the entire crew's friendship. Building meaningful relationships based on trust is at the heart of our mission. Thank you for your feedback! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

That's wonderful to hear! We're so glad that Josh was efficient, professional, and friendly, getting your car in quickly for repair and keeping you informed throughout the process. His dedication to excellent service and communication truly embodies our commitment to Customer Care. Thank you for your recommendation of Josh! Sincerely, The Holm Automotive Team of Salina