Josh Rhodes

They don’t fix things right the first time and have you come back numerous times for the same thing. Lack of responsibility for the mistakes they made. If there’s a problem outside of wear and tear, they c come back numerous times for the same thing. Lack of responsibility for the mistakes they made. If there’s a problem outside of wear and tear, they created it. Repairs are done poorly. Recommends expensive repairs and does the absolute worst with fixing what they say is wrong. When they touch stuff, they have the tendency to break things. They don’t put stuff back right, they leave off bolts and gaskets. They don’t do proper oil changes, lie about rotating tires but yet have you pay for it. They don’t always change the filter when doing the oil change. At times, they don’t even properly fill oil nor top off other fluids like they claim. Apparently, they don’t know how to screw in a oil filter properly. They don’t stand behind their work and they don’t care about your vehicle (especially if it’s older) I found me “professional” mechanic that was able to fix all the stupid mistakes GT service dept made. My truck is doing so much better now that it’s out of Greenville Toyota’s ridiculous care! To Greenville Toyota, find something else to destroy besides someone’s vehicle. More

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Service chose not to do the right thing concerning my repair and had my car towed without notifying me which resulted in a large towing and storage bill. Situation is not resolved as of this date Shame repair and had my car towed without notifying me which resulted in a large towing and storage bill. Situation is not resolved as of this date Shame on them. Will never ever recommend them to anyone More

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Free oil changes are only to lie about repairs needed, then you go check with reputable mechanic shop and they are not needed! Do not trust them at all! And the entire time you’re waiting for your vehicle then you go check with reputable mechanic shop and they are not needed! Do not trust them at all! And the entire time you’re waiting for your vehicle oil change the sales people are like sharks trying to sell you another car and take yours for nothing. More

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