Josh Reahm

The dealership lost my truck when I dropped it off in the service bay. Did not review the service history before recommending an $800 service that was completed 7 months prior in order to diagnose an issue. service bay. Did not review the service history before recommending an $800 service that was completed 7 months prior in order to diagnose an issue. Very poor communication between customer, advisor, and technician over multiple different appointments for the last few years. I will not be back for purchase or more service work. More

by TNFIES Verified Customer Verified Customer

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Everything was completed as promised, and to my satisfaction. However, as usual for Ewald Service took much longer than I would expect. satisfaction. However, as usual for Ewald Service took much longer than I would expect. More

by THPVRABEL Verified Customer Verified Customer

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Josh was excellent. The car was ready sooner than expected and the charge was lower than expected. Good service, good price. We have been customers of Ewald for the las The car was ready sooner than expected and the charge was lower than expected. Good service, good price. We have been customers of Ewald for the last 10 years. More

by DW.AA.GLASER Verified Customer Verified Customer

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Best experience I’ve had since I bought my truck in 2023. Everything was handled professionally as expected thank you. Everything was handled professionally as expected thank you. More

by Dbrownrk2001 Verified Customer Verified Customer

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Ryan is a great mechanic! He took great care of me and I will only be taking my car to him! He took great care of me and I will only be taking my car to him! More

by EMILYPWALTERS Verified Customer Verified Customer

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I bought my car there. Service is above my expectations that I have experienced in the past from other dealers. Service is above my expectations that I have experienced in the past from other dealers. More

by LESIN51010 Verified Customer Verified Customer

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Josh was very helpful and followed up with me each step of the way. I will be coming back when needed. of the way. I will be coming back when needed. More

by PEGGY_TUTTLE Verified Customer Verified Customer

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Friendly-courteous-know there xxxx and system works beautifully nice nice nice nice nice nice beautifully nice nice nice nice nice nice More

by KBKPHOTOS Verified Customer Verified Customer

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At first it was very pleasant to deal with. Then the first time I was promised my truck was ready it wasn’t, was told they would call me when it was. Never heard from them. Called them Back an Then the first time I was promised my truck was ready it wasn’t, was told they would call me when it was. Never heard from them. Called them Back and again said it was just about done, then they said another issue was found after doing system checks. I was told the truck would be ready by the next day before noon. Again never heard from them, called and stated the part never came in. Asked again when my truck would be done and they said hopefully the next day. Come to find out it was 2 days later and again I had to call for the status of my truck. I was never updated on it after being promised 3 times that it was done or almost done. After I picked up my truck it was found by me that my back seat and carpet was completely soaked! They left my back window open and never said anything to me about it. Worst dealer ever! I will never go back to them for anything! Can’t prove it was them that left the window open but when I dropped it off all windows were closed and they had my truck for over a week! More

by ffbalding Verified Customer Verified Customer

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Very professional staff, very clean facilities from the drive-thru to the test rooms and everything in between. Josh kept me informed regarding my car - no surprises. I’ll ask for Josh going forward. drive-thru to the test rooms and everything in between. Josh kept me informed regarding my car - no surprises. I’ll ask for Josh going forward. More

by KKESLER142777 Verified Customer Verified Customer

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