Josh Parkinson | Page 6

My wife and I were supposed to purchase a 22 Deep Sea Blue Tucson Limited Hybrid from Ray Skillman Avon Hyundai. We put $1000 down almost two months ago. When the car came in it was damaged. The sales st Blue Tucson Limited Hybrid from Ray Skillman Avon Hyundai. We put $1000 down almost two months ago. When the car came in it was damaged. The sales staff lied and said it was minor and could be buffed out. It was a large dent with multiple scratches to the metal. The scratches were about six inches long. The dent was a few inches longer than the scratches. We reluctantly still agreed to purchase the car after it was fixed. When we arrived at the dealership it went bad quickly. I asked if we could be compensated in any way. A cargo liner, or cargo retractable cover, anything. Something that shows you care about our inconvenience, and the fact that you want us to buy a car for $2500 over MSRP that has been damaged. We were told by the dealership GM that they were the ones that were out money here. That they had 3 vehicles that were damaged on that truck. So the dealership is the victim here. Poor Ray Skillman Avon Hyundai. The dealership isn't out money. The shipping company or insurance paid for that damage. Not Ray Skillman Avon Hyundai. I might add that this GM is so unprofessional that he laughed several times during our conversation. My wife and I just couldn't be fake and act like nothing had happened. I mean it is incredibly funny to wait a month for a car, only for it to come in damaged. We drove to Ohio the following day and purchased the same vehicle for $500 less than Avon. So we will NEVER purchase a vehicle from any Ray Skillman dealership. We have both made sure we have told our story to many people already and will continue to do so. Worst dealership experience ever! More

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This was my daughter's first time purchasing a car and Josh was amazing as he listened to exactly what we were looking for and made this an easy process! We will definitely be back! Josh was amazing as he listened to exactly what we were looking for and made this an easy process! We will definitely be back! More

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Professional and upfront. You know what you are getting. Cody was always helpful, personable, and informative. Cody was always helpful, personable, and informative. More

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Stayed informed throughout my entire application process. Always addressed me by name. Always knew where we left off last Always addressed me by name. Always knew where we left off last More

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Joshua did a fantastic job with making sure I knew all the features of my car,answered all my questions.No nervous energy for me.I felt very relaxed.Such a friendly and warm young man.Just all around grea the features of my car,answered all my questions.No nervous energy for me.I felt very relaxed.Such a friendly and warm young man.Just all around great customer service.The best i have had so far.Thank you so much.They have a super great team in Avon.Keep up the good work11 More

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They were very friendly and helpful! Didn't appreciate the added cost to customers because of parts being delayed. Customers should only be paying the sticker price and not more for whatever reason. the added cost to customers because of parts being delayed. Customers should only be paying the sticker price and not more for whatever reason. More

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I was treated very professionally. My agent Josh was so helpful in helping me find a new car. Very good experience!! helpful in helping me find a new car. Very good experience!! More

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This was simply the best experience we have ever had purchasing a vehicle. Josh was customer focused, listened to our needs, and made the purchasing process very simple and painless. Josh even came i purchasing a vehicle. Josh was customer focused, listened to our needs, and made the purchasing process very simple and painless. Josh even came in on his day off to help us. Garrison in Finance was very helpful and assisted us with additional options to make sure we effectively protected our investment. This is actually the 2nd purchase we made this year and worked with Josh and Garrison on the 1st purchase. The first experience and first impressions were so outstanding that we returned as loyal customers to make this purchase. Thank you Josh and Garrison for making this such a wonderful experience! More

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Having been in industrial sales i easily recognize the best aspects of the gift. Attention to detail, enjoying the daily encounters, and respect for all others, clients and coworkers. best aspects of the gift. Attention to detail, enjoying the daily encounters, and respect for all others, clients and coworkers. More

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Great friendly fast service and people. Car is AWESOME! Would highly recommend working with them!! Made a great offer for trade in and got me on a BRAND NEW CAR!! Would highly recommend working with them!! Made a great offer for trade in and got me on a BRAND NEW CAR!! More

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