Josh Means
Josh Means at Lee Nissan

Josh Means

Parts Specialist

Lee Nissan

4170-A Raleigh Rd Pkwy
Wilson, NC 27896

4.8
34 Reviews
4.8

34 Reviews

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34 Reviews of Josh Means

November 19, 2024

Dealership Rating
Employee Rating

Service was good, but length of time that it took was not good. There was no communication on the extension of time needed; only found out one we called after called after vehicle had been in shop 7 days. More

by sbest478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Lee Nissan responded

Thank you for taking the opportunity to leave a review. We take all feedback seriously and I will get with the Service team to look into this situation and I will get back with you shortly to determine how we can take care of things and do better moving forward.

October 24, 2024

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Service department customer service was very courteous and professional. In and out in reasonable time. Thanks Sabrina and maintenance crew. More

by hma269snakedoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Kubas

Oct 26, 2024

Lee Nissan responded

Thank you so much for taking the opportunity to leave a review about your experience with our service department. Im happy to hear that we were efficient with your time with us and if there is anything else that we can do at any time, please do not hesitate to reach out and let me know.

October 22, 2024

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It's very clean. You have people that known about their cars very polite sellmans More

by ghighkasper
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Oct 25, 2024

Lee Nissan responded

Thank you for taking the opportunity to leave a review. I would love to speak with you about your experience at our dealership. Please feel free to reach out to me directly (252) 246-7833. Best Regards, Aaron Conover Owner Loyalty Manager Lee Nissan

October 14, 2024

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Everyone I encountered provided excellent customer service! Lee Nissan took care of me and my car. More

by Princess Jones
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2024

Lee Nissan responded

We are so happy to hear that about every person that you encountered! It is our privilege to be of service and we look forward to assisting with any automotive need that you have again in the future.

September 17, 2024

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William and team worked to ensure I received the vehicle that I wanted. Team was so courteous and responsive to my demands. This is my third vehicle with Lee Nissan. William is a Super salesman. Thanks! More

by angie1211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Harris , Calif Brown is also helpful. Excellent team at Lee Nissan

Oct 10, 2024

Lee Nissan responded

Thank you so much for taking the time to leave a review and thank you for allowing us to earn your business once again!

September 11, 2024

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The customer service was great did not have to wait a long time.They wash and clean car good service all around. More

by KENNETHTHIGPEN0420
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 10, 2024

Lee Nissan responded

We try to be as efficient with our customer's time as possible. We look forward to being of assistance again soon!

August 28, 2024

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Great response time. Great turn around time. The car was ready on the day they said it would be. Great communication. More

by Monet
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Lee Nissan responded

Thank you for the wonderful review! We look forward to seeing you again soon to assist with any automotive need that you may have!

August 26, 2024

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Always excellent customer service. The atmosphere while at the dealership is very pleasing, everyone is so nice and kind, make you feel right at home. More

by impactplus
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Henderson, Ashley Kubas , William Harris

Oct 10, 2024

Lee Nissan responded

You described exactly what we try to provide to our customers. It is our privilege to be of service and we look forward to assisting with any automotive need you may have again!

August 23, 2024

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Employee Rating

We have been with Lee Nissan for a while. We love the awesome customer service and the quality of work from the service department. They are always professional and courteous, and attentive t More

by impactplus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024

Lee Nissan responded

We thank you for your loyalty!! We look forward to continuing to provide the level of service that you've come to expect in working with our dealership!

August 16, 2024

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Employee Rating

I have been dealing with this dealership since 2006 and their expertise is absolutely awesome. More

by veniston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Kubas

Oct 12, 2024

Lee Nissan responded

We are so thankful that you have considered us and allowed us to be of service for the last 18 years. I am happy that to hear that we have continued to provide excellent service over that time. We are always here for anything that you need!

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