Josh Malone
Josh Malone at Volkswagen of Oak Lawn

Josh Malone

Service Manager

Volkswagen of Oak Lawn

8920 South Cicero Avenue
Oak Lawn, IL 60453

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3.9
34 Reviews
3.9

34 Reviews

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34 Reviews of Josh Malone

December 24, 2025

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Employee Rating

everyone was very friendly there was in and out and less time you could imagine buying a car More

by Sarah@7676
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Recommend Dealer
Yes

December 18, 2025

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Is an excellent place to get a vehicle always great advance service I would recommend this place to everyone. More

by TAY115.AW
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Recommend Dealer
Yes

December 10, 2025

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You should have a well knowledge, service writer at the counter answering phone calls and answering questions. I went from getting a quote for a new key for $219. Then turned into 646 then turned into 2400 More

by Johnarvanites
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Recommend Dealer
No
Dec 10, 2025

Volkswagen of Oak Lawn responded

The customer had the vehicle towed in and indicated that he had a broken key. Our original quote was for the cost of a key and programming. Unfortunately, the customer had the original engine cylinder replaced, and we cannot simply order a replacement key. The only way for us to fix the issue was to order a new engine cylinder, a new key, and programming, which significantly increased the original quote. The customer was angry and had the vehicle towed out.

December 05, 2025

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Faster and professional. I recommend it to my friends. They install the plate of my vehicle and made the vehicle revise More

by lisepul
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Recommend Dealer
Yes

December 04, 2025

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The staff was very nice and professional. I appreciate their good customer service. We will be back! More

by DOM.KIM2019
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Recommend Dealer
Yes

December 02, 2025

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Good staff, kept me informed. It must have been A very busy day as it took quite a while for oil change More

by JMGUINNESS2000
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Recommend Dealer
Yes

November 24, 2025

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The waiting room was clean and I was offered amenities, before I visited the waiting room everything was explained to me. More

by THERESAMORRIS3150
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Recommend Dealer
Yes

Other Employees Tagged: Mike Gonzales

November 22, 2025

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Very pleasant experience with the staff. My GLI was cleaned and ready to go in under two hours. Spectacular team!(3) More

by GDOCX3
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Recommend Dealer
Yes

November 17, 2025

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No communication. Advisor available when picking up my car was unable to even tell me if my car was even looked at. More

by JOSE.JACOBO70
Recommend Dealer
No

Other Employees Tagged: Josh Malone

November 15, 2025

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Geat service, fast and honest I would highly recomend to anyone to use there service. More

by CASTILLOLEO71
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Recommend Dealer
Yes
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