Josh Lord
Service Advisor
Key Chrysler Dodge RAM of Portsmouth
155 Greenleaf Ave
Portsmouth, NH 03801
112 Reviews
Write a Review112 Reviews of Josh Lord
January 25, 2025
I bought my car there two years ago. I spent $16,000 on a 2014 Chevy which had less that 100,00 miles. It currently has about 100,000 miles. I have been bringing the car there for servic I spent $16,000 on a 2014 Chevy which had less that 100,00 miles. It currently has about 100,000 miles. I have been bringing the car there for service since I bought it. Every time I’d bring it they would say no problem car looks great! Then I bring it in this time for an inspection and the battery visit dying. All of a sudden the frame is rusted and the car is worth nothing. I have spoken to many many people about this scenario and not one person I have asked thinks this is ok. I dont know anything about cars but I trusted your people. Obviously I shouldn’t have. How could all of a sudden the car rust out? Im sorry but New England salt on the roads is corrosive but no hints or indications anything was happening?? You guys are crooks. More
Other Employees Tagged: Colin Mitchell
January 23, 2025
Thank you very much for training your staff to expertly provide service to an old & frugal yankee woman! You’re reducing the service providers’ fees from an outrageous price to one more palatable, easier t provide service to an old & frugal yankee woman! You’re reducing the service providers’ fees from an outrageous price to one more palatable, easier to swallow rate. I really appreciate all that Michael and Ewen did to make this repair possible. Thank you. More
Other Employees Tagged: Colin Mitchell , Ewen & Michael in the out-front folks.
January 22, 2025
I really like this dealership especially the service department. They are all very nice there and know what they are doing! department. They are all very nice there and know what they are doing! More
Other Employees Tagged: Bryan Nichols
January 16, 2025
Had Battery issues, replaced with factory parts! No hidden costs, Mopar!! Will be back for regular service! No hidden costs, Mopar!! Will be back for regular service! More
Other Employees Tagged: Colin Mitchell
January 14, 2025
I brought my truck in for a recall service but also had a request. I was trying to find out how to fold down the back seat in my 1500. I explained that to the service writer. The overall recall service to request. I was trying to find out how to fold down the back seat in my 1500. I explained that to the service writer. The overall recall service took about 30 minutes and, when it was done, the service tech came in to give me my keys and explain everything to me, including that the back of the back seat doesn't fold down but then explained how to install car seats. I will always bring my Ram here for service work and highly recommend the service department More
Other Employees Tagged: Robert Kempf, Colin Mitchell
January 10, 2025
Fast and friendly service. I was treated with respect and the work was done accurately and satisfactory. Will definitely go back! I was treated with respect and the work was done accurately and satisfactory. Will definitely go back! More
Other Employees Tagged: Colin Mitchell
January 09, 2025
Friendly staff. Work was executed in a timely manner. Will be going back for more great service from the Key CDR Team! Work was executed in a timely manner. Will be going back for more great service from the Key CDR Team! More
Other Employees Tagged: Paul Bandouveres, Jim Gergen
January 06, 2025
Always the best service from any other dealerships I have had to deal with it always nice to go in had to deal with it always nice to go in More
Other Employees Tagged: Paul Bandouveres, Colin Mitchell, Bryan Nichols
January 05, 2025
The day that the truck went in it was approximately an hour later they diagnosed the problem and it came up with a price. Actually finish the repaired prior to the expected date. Key dodge I was recom hour later they diagnosed the problem and it came up with a price. Actually finish the repaired prior to the expected date. Key dodge I was recommended by a friend I would be doing the same More