Josh Lewis
Josh Lewis at Byers Toyota

Josh Lewis

Service Advisor

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

4.8
356 Reviews
4.8

356 Reviews

Write a Review

356 Reviews of Josh Lewis

October 20, 2025

Dealership Rating
Employee Rating

Byers is my selling dealership. I don't want anyone else to touch my Corolla!! More

by kirby.72
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

October 19, 2025

Dealership Rating
Employee Rating

Byers was amazing from start to finish and I am so glad I made the treck across town to purchase my new car from them! More

by tnesem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton, Dominic Decaro , Tyler Slight

October 19, 2025

Dealership Rating
Employee Rating

Always friendly very professional and keep me on schedule, I drive by 3 other dealerships to get there for a reason, More

by mshrodes@columbus.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

October 15, 2025

Dealership Rating
Employee Rating

On time, efficient, knowledgeable, friendly. 15 words is a lot when you’re a hasty customer. More

by kathieandrodhacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Oct 16, 2025

Byers Toyota responded

Thank you for taking the time to share your feedback! We're delighted to hear that our team delivered on time service with the knowledge and friendliness you deserved. Your kind words mean the world to us and motivate our team to continue providing excellent service. We appreciate your business and look forward to serving you again soon.

October 06, 2025

Dealership Rating
Employee Rating

Service is excellent. Employees ate always courteous and helpful. I take my car there for everything. More

by tls115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton , Troy Snyder

Oct 07, 2025

Byers Toyota responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team has consistently provided you with excellent service and that you feel comfortable bringing your car to us for all your automotive needs. Your loyalty means the world to us, and we're grateful for your trust in our services. We look forward to continuing to serve you with the same level of care and professionalism you've come to expect.

October 03, 2025

Dealership Rating
Employee Rating

My repair estimate was outrageously high. There’s nothing worse than attempt to take advantage of someone. Your estimate 844$ the same repair at another shop 300$. Horrible More

by runningrheino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gynnae Britton

Oct 06, 2025

Byers Toyota responded

Thank you for taking the time to share your feedback with us. I sincerely apologize that our estimate didn't meet your expectations and that you felt we were trying to take advantage of you. That is absolutely not our intention and I understand your frustration with the price difference you experienced. We'd appreciate the opportunity to review your specific repair with you directly to better explain our pricing and ensure you have all the information you need. Please feel free to contact us so we can discuss this further and work toward a better understanding. We value your feedback as it helps us improve our service.

October 01, 2025

Dealership Rating
Employee Rating

They did good job rotating tires but did not wash car that my wife asked them to. More

by jamato1
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Oct 02, 2025

Byers Toyota responded

Thank you for taking the time to share your feedback about your tire rotation service. We're glad to hear that our team did a good job with the tire rotation. I sincerely apologize that we missed providing the car wash service your wife requested. This oversight doesn't reflect our usual attention to detail, and we take full responsibility for not meeting your complete service expectations. We'd appreciate the opportunity to make this right. Please give us a call so we can discuss how to better serve you on your next visit and ensure all your service requests are properly addressed. Thank you for choosing us for your automotive needs.

September 30, 2025

Dealership Rating
Employee Rating

I have used the Byers team for years, always friendly people and good service and quality delivered. More

by jhamilton80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Byers Toyota responded

Thank you so much for your kind words and for being a loyal customer for so many years. We're thrilled to hear that our team has consistently provided you with friendly service and high-quality results. We truly appreciate your continued trust in us and look forward to working with you again soon.

September 18, 2025

Dealership Rating
Employee Rating

Great customer service. Employees are friendly and really treat you like family or a friend. They do not make you feel like you are bothering them with questions. Very happy More

by ohauntiej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Sep 22, 2025

Byers Toyota responded

Thank you for your wonderful review! We are so happy to hear that our team made you feel like part of the family. Making sure you feel comfortable and valued is our top priority. We look forward to seeing you again soon!

August 30, 2025

Dealership Rating
Employee Rating

Quick service, knowledgeable personnel. Great to deal with. Had all the answers to my questions. Thank you More

by Foamcapt40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Sep 12, 2025

Byers Toyota responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team was able to provide you with quick service and answer all your questions. Our staff takes great pride in their knowledge and expertise, so your kind words really mean a lot to us. We appreciate your business and look forward to helping you again in the future!

1
...

Dealership Inventory (253 Vehicles)

new 2026 Toyota Grand Highlander car, priced at $58,761
2026 Toyota Grand Highlander
new
White exterior
Automatic
All-wheel Drive
used 2020 Ford Fusion car, priced at $9,900
2020 Ford Fusion
used
Rapid Red Metallic Tinted Clearcoat exterior
CVT
Front-wheel Drive
new 2025 Toyota Tacoma car, priced at $40,651
2025 Toyota Tacoma
new
Black exterior
Automatic
Four-wheel Drive
used 2024 Toyota RAV4 car, priced at $26,981
2024 Toyota RAV4
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota Tundra car, priced at $68,545
2026 Toyota Tundra
new
Gray exterior
Automatic
Four-wheel Drive
used 2021 Honda Civic car, priced at $19,991
2021 Honda Civic
used
White exterior
CVT
Front-wheel Drive