Josh Lapadura
Josh Lapadura at Liberty GMC
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Josh Lapadura

Sales Consultant

Liberty GMC

8660 W Bell Rd
Peoria, AZ 85382

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6 Reviews
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6 Reviews

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6 Reviews of Josh Lapadura

March 07, 2024

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Employee Rating

terrible. I drove 3.2 hours to close the deal on a new Sierra that we had agreed to over the phone. The deal was in writing and signed by both parties and I pa More

by garymck65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 09, 2024

Liberty GMC responded

Thank you for your feedback, Gary. Here at Liberty GMC, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Best, Chris Scott, General Manager

Mar 11, 2024

garymck65 responded

Thanks for responding. I think I gave the wrong name for the salesman. His name was Bryce and he seems like a nice kid but he screwed up royally on this. I don't want to see Bryce lose his job. Between the higher interest rate and no rebate (which both were promised in writing) the deal ended up costing me around $8000 more than I expected. I think I got one free service at your Service Dept. but I have nothing in writing that proves that and to drive 400 miles round trip for service probably won't happen. Could you consider arranging 2 free services at the local GMC dealer here in Show Low?

June 18, 2023

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Employee Rating

Worst dealership ever! !!!! Stay far away if you value your money and integrity!!!! They are a scam artist dealership!!!! I visited this dealership yesterday 6-17-23 base More

by johnny1723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

August 07, 2022

Dealership Rating
Employee Rating

They sell lemon vehicles. Do not buy from here. Horrible experience. We are so upset. Brand new car. A lemon. More

by Kth
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt Marlowe, James Cooper, Chris Scott, Lydia Falcon, Michael Awumah , Ben Cummings, Jeff French, Bobby Giungi, Stacey Graham

Aug 11, 2022

Liberty GMC responded

Thank you for taking the time to share your recent experience at Liberty GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Best, Chris Scott, General Manager

August 01, 2022

Dealership Rating
Employee Rating

Liberty GMC followed up promptly and appropriately. They provided accurate and timely information. They were respectful and courteous. No high pressure sales. Full disclosure provided. Friendly staff. More

by karbello
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Cummings, Adam Nguyen

Aug 04, 2022

Liberty GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Chris Scott, General Manager

June 04, 2022

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Employee Rating

Best process I have ever had with my purchase! ! Saw the vehicle online and contacted the dealership. Scott brought the vehicle over to my house for me to test drive, he also handled all of the fin More

by Shoko T
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Sripapattanavong

Jun 07, 2022

Liberty GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Best, Chris Scott, General Manager

December 11, 2019

Dealership Rating
Employee Rating

Amazing dealership! Jay Saltz was very informative and helpful when I acquired about me vehicle and se me up with the best salesman Josh Lapadura More

by Jaytonwilliams1
Recommend Dealer
Yes

Other Employees Tagged: Hobby Nelson, Jay Saltz

Dec 14, 2019

Liberty GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Chris Scott, General Sales Manager

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