Josh Hyams
Josh Hyams at Russ Darrow Mazda of Madison
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Josh Hyams

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.9
31 Reviews

Dealership Experience

2 yrs, 7 mos

4.9

31 Reviews

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31 Reviews of Josh Hyams

May 07, 2025

Dealership Rating
Employee Rating

Very clean and professionally run dealership. The quoted prices for parts are fairly high however. More

by ISAAC.LAVENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randall Mohammed, Ethan Her

May 07, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

May 07, 2025

Dealership Rating
Employee Rating

Very fast and efficient at appointments. They do a very good job with my car. More

by MARKAROSENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

May 06, 2025

Dealership Rating
Employee Rating

Clean atmosphere,resaonable wait time Ethan was very knowlegeable answered all my questions. Good experience. More

by GMARIE2202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

May 06, 2025

Dealership Rating
Employee Rating

Leah's The assistant service manages customer service phenomenal Danny the service manager is outstanding equally they're both top shelf in my opinion I highly recommend them both as well as the rest of More

by Carlita M Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

May 06, 2025

Dealership Rating
Employee Rating

Easy to get to, easy to schedule service online, and helpful service center employees. Waiting area is accommodating. More

by ZOOMZOOM83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bustos

May 07, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

April 30, 2025

Dealership Rating
Employee Rating

Interactions were courteous and helpful from the time I picked up the car to the person helping me find it when I went for pick up. Service work was completed in a timely fashion and done well. I very much More

by AARON_RANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

April 30, 2025

Dealership Rating
Employee Rating

Great service! Arrived early and got me right in. Showed video of inspection and suggested new wiper blades. More

by jrpulda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

April 30, 2025

Dealership Rating
Employee Rating

Service as Russ Darrow Mazda is always smooth, prompt, and friendly. I’m also happy with the ease of scheduling online. More

by SUZANNE.SORIANO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Trierweiler

Apr 30, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

April 29, 2025

Dealership Rating
Employee Rating

Friendly and helpful, easy to talk too, seemed like she really cared about what she was doing More

by CQ720G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

April 25, 2025

Dealership Rating
Employee Rating

Appreciated the quick work for the service. Reception and service clearly are efficient. And much appreciate it. More

by jkh
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Apr 25, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

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