Josh Hoke

I always find them pleasant to work with and I feel the Service Department does a good job. Service Department does a good job. More

by GPROTHE Verified Customer Verified Customer

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The new staff member, Joshua, was super kind and really showed me that I matter as a person not just a car. showed me that I matter as a person not just a car. More

by tjvandeman Verified Customer Verified Customer

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Pushy sales and unresponsive to questions. And seems to be misleading about information that wad provided. And seems to be misleading about information that wad provided. More

by SSCRIQUI Verified Customer Verified Customer

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Service was very good and I was treated very well. I would say they are very nice to work with. I would say they are very nice to work with. More

by KDALE2 Verified Customer Verified Customer

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He was very helpful and treated me really well. I was very pleased with the service. I was very pleased with the service. More

by KDALE2 Verified Customer Verified Customer

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Ordered correct trunk opener and installed more slowly than hoped but it is done. I recommend Lawrence Genesis dealership than hoped but it is done. I recommend Lawrence Genesis dealership More

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Was overcharged for an oil change that was supposed to include a tire rotation, but didn't get. Was promised a call back from the Manager JOSH HOKE to resolve the issue and never got a call. I will not b include a tire rotation, but didn't get. Was promised a call back from the Manager JOSH HOKE to resolve the issue and never got a call. I will not be returning for any future services. I think I was taking advantage of I am a BLACK FEMALE. More

by adriennejnunez Verified Customer Verified Customer

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He is great at listening to our wants and needs to get us the car and deal we want. the car and deal we want. More

by HOSSWADE Verified Customer Verified Customer

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Things that were discussed at closing time for the purchase of car were not followed through. Texting customers is UNPROFESSIONAL when things need to be discussed. When you ask for someone to call yo purchase of car were not followed through. Texting customers is UNPROFESSIONAL when things need to be discussed. When you ask for someone to call you, and YOU still have to call them. Management is very unprofessional and non compliant. All the texts from MULTIPLE #,s I have as proof for discussions that were made, will be going to an attorney if these issues are not addressed. Matt is very unprofessional!!! We put gas in loaner, and they returned my car on EMPTY!! I could go on and on. More

by kimberscup Verified Customer Verified Customer

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I worked with Matt to reach a fair price on my new car. Josh was person that I worked with to deliver the vehicle, and Josh did an excellent job of going over all the features of the vehicle at delivery. Josh was person that I worked with to deliver the vehicle, and Josh did an excellent job of going over all the features of the vehicle at delivery. More

by L Frick Verified Customer Verified Customer

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